Top hats, toast and moments of truth

An insight into a day of ‘Top Hats, Toast and Moments of Truth’

Liz Barraclough Uncategorized Leave a Comment

With the Practice Plan Workshop Tour now in full swing, we wondered what insights and top tips have practices come away with so far? We asked Liz Barraclough, Practice Manager at Ilkley Dental Care in Leeds, that very question!

Positively changing behaviours in your team

Practical advice for addressing negative behaviours in your team

Practice Plan HR and Team Development, Podcasts Leave a Comment

Sheila Scott offers expert advice on how to ‘direct, guide influence and motivate’ others to higher standards of behaviour and performance in this episode of Bodcast. She offers a framework to help you have the right conversations with your team so you can address and alter negative behaviours without conflict.

Managing Under performers in your team

Expert advice on managing underperformance in your team

Practice Plan HR and Team Development, Practice Management Leave a Comment

Tackling underperformers can be one of the more challenging elements of managing your practice. Here, we chat to experts, Sheila Scott, Dental Business Consultant, and Sarah Buxton, Director and Employment and HR Solicitor of FTA Law, to examine the tricky issue of how to tackle underperformers.

How to stay on the right side of employment law and the CQC

Practice Plan CQC, HR and Team Development, Podcasts, Practice Management Leave a Comment

In today’s Bodcast Sheila Scott, Nicki Rowland and Sarah Buxton discuss the best ways for practices to avoid employment law issues and CQC failures by recognising the importance of staff training and communication. They offer a range of practical advice on how to tackle poor performance, attitude or behaviour and an insight into why some dental practices are failing their …

Top hats toast & moments of truth

Sheila Scott and Chris Barrow give us a glimpse of what to expect on this year’s Workshop Tour

Sarah Whittall HR and Team Development, Practice Management Leave a Comment

Sarah Whittall, Events and Marketing Coordinator, catches up with dental business experts, Sheila Scott and Chris Barrow, ahead of this year’s Workshop Tour to find out what they have in store for you…

The importance of language in a dental practice

Sheila Scott’s advice on the importance of language in a dental practice

Practice Plan Podcasts, Practice Management Leave a Comment

Don’t miss the latest episode of Bodcast with Sheila Scott! In this episode, hosted by Zoe Close, Sheila talks about the use of ‘bad’ language in dental practices and provides her advice on the type of language you should be using when you’re talking to patients.

How to encourage patients to visit their hygienist

Advice on how to encourage patients to visit their hygienist

Practice Plan Podcasts, Practice Management Leave a Comment

Listen to this episode of Bodcast to discover Business Consultant, Sheila Scott’s expert tips and advice on how you can encourage your patients to visit the hygienist more frequently.

Putting health at the heart of your dental practice

Practice Plan Podcasts Leave a Comment

Today’s episode of Bodcast is with Business Consultant Sheila Scott on effective plan management. In this unmissable episode, hosted by Zoe Close, Area Sales Manager at Practice Plan, Sheila shares her valuable insight and advice on how a dental membership plan puts preventative care at the heart of your dental practice. 

Sheila Scott Hygiene Services

A discussion on hygiene services and referral fees

Practice Plan Podcasts, Practice Management Leave a Comment

In today’s episode of Bodcast, host Zoe Close, Area Sales Manager at Practice Plan catches up with Business Consultant Sheila Scott to discuss hygienist services within the dental practice. Don’t miss Sheila’s advice on what actions need to be taken to ensure your hygiene books are kept full, without the risk of complaints.

Effective Communication with your team

How to Communicate Effectively With Your Dental Team

Sheila Scott Practice Management Leave a Comment

Sheila Scott, one of the dental industry’s leading business consultants, talks about how to communicate effectively with your dental team.