Positively changing behaviours in your team

Practical advice for addressing negative behaviours in your team

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Sheila Scott offers expert advice on how to ‘direct, guide influence and motivate’ others to higher standards of behaviour and performance in this episode of Bodcast. She offers a framework to help you have the right conversations with your team so you can address and alter negative behaviours without conflict.

Managing Under performers in your team

Expert advice on managing underperformance in your team

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Tackling underperformers can be one of the more challenging elements of managing your practice. Here, we chat to experts, Sheila Scott, Dental Business Consultant, and Sarah Buxton, Director and Employment and HR Solicitor of FTA Law, to examine the tricky issue of how to tackle underperformers.

How to stay on the right side of employment law and the CQC

Practice Plan CQC, HR and Team Development, Podcasts, Practice Management Leave a Comment

In today’s Bodcast Sheila Scott, Nicki Rowland and Sarah Buxton discuss the best ways for practices to avoid employment law issues and CQC failures by recognising the importance of staff training and communication. They offer a range of practical advice on how to tackle poor performance, attitude or behaviour and an insight into why some dental practices are failing their …

Top hats toast & moments of truth

Sheila Scott and Chris Barrow give us a glimpse of what to expect on this year’s Workshop Tour

Sarah Whittall HR and Team Development, Practice Management Leave a Comment

Sarah Whittall, Events and Marketing Coordinator, catches up with dental business experts, Sheila Scott and Chris Barrow, ahead of this year’s Workshop Tour to find out what they have in store for you…

The importance of language in a dental practice

Sheila Scott’s advice on the importance of language in a dental practice

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Don’t miss the latest episode of Bodcast with Sheila Scott! In this episode, hosted by Zoe Close, Sheila talks about the use of ‘bad’ language in dental practices and provides her advice on the type of language you should be using when you’re talking to patients.

How to encourage patients to visit their hygienist

Advice on how to encourage patients to visit their hygienist

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Listen to this episode of Bodcast to discover Business Consultant, Sheila Scott’s expert tips and advice on how you can encourage your patients to visit the hygienist more frequently.

Putting health at the heart of your dental practice

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Today’s episode of Bodcast is with Business Consultant Sheila Scott on effective plan management. In this unmissable episode, hosted by Zoe Close, Area Sales Manager at Practice Plan, Sheila shares her valuable insight and advice on how a dental membership plan puts preventative care at the heart of your dental practice. 

Sheila Scott Hygiene Services

A discussion on hygiene services and referral fees

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In today’s episode of Bodcast, host Zoe Close, Area Sales Manager at Practice Plan catches up with Business Consultant Sheila Scott to discuss hygienist services within the dental practice. Don’t miss Sheila’s advice on what actions need to be taken to ensure your hygiene books are kept full, without the risk of complaints.

Effective Communication with your team

How to Communicate Effectively With Your Dental Team

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Sheila Scott, one of the dental industry’s leading business consultants, talks about how to communicate effectively with your dental team.

Dealing with difficult people in a dental practice

How to Deal With Difficult People in Your Dental Practice Team – 5 easy steps

Sheila Scott HR and Team Development, Practice Management Leave a Comment

Figuring out how to deal with difficult people in your dental practice team and difficult situations can be a real headache and cause friction between practice owners and staff. Sheila Scott, leading dental business consultant, shares how you can reduce the pain and maintain harmony with your team in 5 easy steps.