Expert advice from Ashley Latter

How to make your reception first class

Practice Plan Podcasts, Practice Management Leave a Comment

With the possibility that each potential patient is worth up to £3,000, it’s vital that your reception team are confident converting enquiries into patients. Ashley shares his top tips to ensure this always happens and to make your reception team really stand out from the crowd. What you’ll hear: Common mistakes practice reception teams often make The four-step approach to …