Employment Law: The 2015 Changes

After a quiet few months and little change in the employment legislation arena, there are some important changes in the pipeline which will begin falling into place in April. Here, Employment Law experts, Peninsula Business…

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Top Tips to Boost Your Plan Uptake

Do you want to increase the number of patients you have on your membership plan, but are finding it difficult to let them know the reasons why they should join it? Here, Regional Support Manager…

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Why it’s Worth Investing in Marketing Your Practice and Your Patient Membership Plan…

Les Jones explains the importance of marketing your practice, and your patient membership plan to help you to attract new patients and retain existing ones.

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Extracting the Evidence

Over the past few months, the national news has been in uproar over the state of children’s dental health. So, we’ve enlisted the help of Nutritional Therapist Natasha Wilcock to provide this week’s blog. Specifically…

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Are Your Patients Receiving The Treatment Journey They Expect?

*Content updated January 2018 Dental Business Consultant, Sheila Scott, shares her eight sure-start ways to ensure your patients are receiving the treatment journey they expect.

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Making The Most of New Patient Enquiries!

Laura Horton regularly helps and advises practices on how to get patient conversions and what steps to take to increase your chances of success. This blog rounds up her top tips on doing just that!

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Complaints – Welcome Them

Dealing with a complaint about something or someone in your practice isn’t always easy, but here Practice Manager and Dental Business Consultant Emma John explains how you can use complaints to your advantage.

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It’s All About You!

Leading your practice to greatness is all about how you behave and the input you have on the practice. Here, Nigel Jones discusses what makes a great leader and how making just the slightest change…

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How to get the most out of an interview

Are you looking to recruit some newbies to the team, but want to ensure you cover every base in your interviews? Peninsula Business Services are on hand to help you do just that by sharing…

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Sheila Scott in the Spotlight!

For those who don’t know Sheila, she’s an industry guru and has been helping UK dental practices prosper for over 25 years. As a marketer and psychologist, Sheila believes that the customer is king and…

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What’s Your Vision For The Year Ahead?

Whenever I visit dental practices, I’m always surprised by the fact that so few have a clearly defined picture of where they would like to be in the future; which, of course, means that it’s…

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Management Made Easy!

Kevin Rose looks at how breaking down your management and leadership responsibilities into bite-sized chunks could help make the management of your practice easier.

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Be Clear About What You Expect of Team Members

Here’s this week’s top tip, straight from dental business consultant, Sheila Scott: “Be clear about what you expect of team members.” “It may sound simple, but how many of you aren’t getting what you want…

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How Attitude Affects Morale

Do you have an employee who’s negative attitude is affecting the rest of your team, but you’re not quite sure how to deal with them? Well, don’t fret! Peninsula Business Services are on hand to…

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It’s All About Data Capture

It’s all about data capture! Many practices aren’t aware of how important it is to have a data capture process in place, so this week Chris Barrow shares an excellent case study to reinforce why…

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When inspiration strikes…

Every once in a while, you have a day where you feel parts of your brain kicking into action that have lain dormant for weeks (or in my case, months or even years). I had…

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Do You Know Your Numbers?

Ashley Latter explains why it’s important to make sure you know your costs when it comes to your pricing structure. Have you ever been in the situation where you’ve been quoting a patient and, before…

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Privacy – It’s About the Strategy, Not the Settings!

Take a minute to think about it… What would happen if one of your staff members were to put an incriminating photograph or status on their Facebook profile, which wasn’t an appropriate representation of how…

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