21 Aug 2015 • Practice Management
Sheila Scott explains how having the courage to deal with a problem, in the right way, is a much better approach than ‘putting up’ with the repercussions of it.
1 Jul 2015 • Practice Management
If you want to develop your people management skills, Sheila Scott maintains that the most useful course you could find and book onto will be an on going coaching or counselling skills course.
19 Dec 2014 • Practice Management
It’s important that your front desk team showcases your practice as potential patients are actually shoppers. Here, Emma John explains why that is and gives some top tips on improving how your front desk team…