practice management Archives

16 Jan 2024 • Podcasts, Practice Management, Mental Health

Supporting women going through the menopause

Zoe Close, Head of Sales at Practice Plan catches up with Lisa Bainham, Practice Manager at The Old Surgery dental practice to talk about menopause, how it affects them and how to support women going…

29 Dec 2023 • Podcasts, Practice Management

Reflecting on your business goals for 2024

Katrina James, Area Manager at Practice Plan, shares her top tips for your business and things to think about for 2024. What you’ll hear: Reflect on the past year Evaluate what’s gone well/what’s been a…

8 Dec 2023 • Blog, Practice Management

Three ways to pay associates for their plan membership income

Regional Support Manager, Sarah Barnard, offers some suggestions for dealing with a subject raised often by practices – what is the best way to pay associates for plan membership income? I have worked for Practice…

1 Dec 2023 • Blog, Practice Management

Building Bridges, Smiles, and Patient Loyalty

In this guest blog, Dental Business Consultant, Lucie Simic, suggests ways to increase your patients’ loyalty to your practice. As we approach 2024, I believe a crucial strategy for success next year will be cultivating…

10 Nov 2023 • Blog, Practice Management

Going Back to Basics for Dental Practices: Navigating Gaps in Your Diary

Dental business consultant, Lucie Simic offers some suggestions on managing a busy diary. For a while now, dental practices have been grappling with the challenge of managing an influx of both new and existing patients.…

1 Nov 2023 • Podcasts, Practice Management

DenGro: Dental Software for Dentists

Neil Stephen, CEO of DenGro joins us in this latest podcast to talk about the CRM system specifically designed for dental practices, some of the benefits of using it and how good conversations can lead…

13 Oct 2023 • Blog, HR & Employment Law

Supporting employees with the menopause

To mark World Menopause Day on the 18th of October and Menopause Awareness Month, Sarah Buxton, HR and employment solicitor and director of Buxton Coates Solicitors, makes some suggestions as to how employers can support…

28 Sep 2023 • Blog, Practice Management

Mastering Self-Leadership: The First Step to Leading Others Effectively

In this guest blog, CSR and business coach, Mark Topley, urges those in positions of leadership to take a look in the mirror to find the best way to lead their team. Plato was right…

18 Aug 2023 • Blog, Practice Management

Polly Bhambra – a force to be reckoned with

As Regional Support Manager, Josie Hutchings, found out, Practice Plan customer, Polly Bhambra has followed an unusual path to her current status as co-owner of a group of ten dental practices in the Wolverhampton area.…

23 Jun 2023 • Blog, Practice Management

How to minimise last minute cancellations

With the fixed costs of running a dental practice rising all the time, it’s important practices maximise their opportunities to see patients. One way to ensure this happens is to reduce the number of missed…

9 Jun 2023 • Blog, NHS

Has NHS dentistry reached the point of no return?

Once again, Practice Plan’s Dental Business Theatre saw key industry figures debating the most important issues in dentistry under the heading ‘Dentistry’s biggest questions answered’. The session that garnered the biggest audience was ‘Is there…

2 Jun 2023 • Blog, Practice Management

How can I keep my team happy and motivated? It’s not about you

Making her debut as a Practice Plan speaker at the Dental Business Theatre at the Dentistry Show at the NEC last month was dental business coach, Dr Bhavna Doshi of Dental Wealth Builder. The theme…

26 May 2023 • Blog, Practice Management

Ways to maximise the potential in your practice

Although things may have eased a little, the current economic climate still remains challenging for most practices. Here Practice Plan Area Manager, Katrina Rees, suggests ways to get the most out of the income streams…

5 May 2023 • Blog, Mental Health

Maybe things aren’t as bad as they seem

Area Manager, Gary Nelson, suggests looking on the bright side as he reflects on the first quarter of 2023. What’s happening? It’s one of the top questions I get asked each week. Usually followed closely…

21 Apr 2023 • Blog, Practice Management

Tips to maintain a happy team

In the light of the difficulties practices are experiencing recruiting new members of staff, it’s important to hang onto the good ones you already have! If your team is happy, they’re less likely to go…

14 Apr 2023 • Blog, Practice Management

Keeping things in the family – Lisa Bainham

As she approaches her 20-year anniversary of being with Practice Plan, Area Manager, Suki Singh spoke to Lisa Bainham, Practice Manager at the Old Surgery in Crewe and President of the Association of Dental Administrators…

31 Mar 2023 • Blog, Practice Management, CSR

How CSR can attract talent to your team

Head of Sales, Zoe Close, speaks to Business Coach and CSR specialist, Mark Topley, who puts the case for the importance of CSR in the recruitment and retention of team members. ZC: Mark, as CSR…

24 Mar 2023 • Blog, Mental Health

Three years in a month

A throwaway remark at a recent football match became a lightbulb moment for Area Manager, Gary Nelson. Here he explains why. You learn something from everyone you meet, something my dad has instilled in me…