Ashley Latter and Chris Barrow ‘step into’ the patient journey and focus on six instances which are vital to either attracting a new patient, or keeping the ones you have. Referring to these instances as ‘the moments of truth’, they offer a range of ways to help you improve these areas within your patient journey.
In today’s Bodcast Sheila Scott, Nicki Rowland and Sarah Buxton discuss the best ways for practices to avoid employment law issues and CQC failures by recognising the importance of staff training and communication. They offer a range of practical advice on how to tackle poor performance, attitude or behaviour and an insight into why some dental practices are failing their …
Listen to this episode of Bodcast to gain a greater understanding of how CQC inspections have changed. Business consultant, Nicki Rowland gives an insight into the main failings with inspections at present and the subsequent challenges faced by practice managers.
The office of the CDO called a briefing day last month to bring clarity to what the office is responsible for, what they are focusing on and what they’ve a achieved so far. The agenda included: Smile4Life NHS England structure, responsibilities and relationship to OCDO Leading the change Innovation and improvement Digital transformation
The Office of the Chief Dental Officer England brought together a panel of leading members within NHS England, Public Health England, CQC, BDA, Health Education England and the Department of Health on 12th June 2017, to answer the most asked questions on NHS dentistry. And you can hear everything that was said in this Bodcast! Panel members included: Sara Hurley, Chief …
Discover Regional Support Manager, Suki Singh’s practical tips and advice on how you can increase the number of patients that join your dental membership plan in this podcast hosted by Branding and Communications Manager, Sian Grace!
Host, Zoe Close is joined by Principal Dentist, Dannick Jethwa in today’s episode of Bodcast on effective plan management. Dannick shares his tips and advice on making your dental membership plan a success, based upon his own experience as Principal Dentist at Spondon Dental Practice.
Today’s episode of Bodcast is with Business Consultant Sheila Scott on effective plan management. In this unmissable episode, hosted by Zoe Close, Area Sales Manager at Practice Plan, Sheila shares her valuable insight and advice on how a dental membership plan puts preventative care at the heart of your dental practice.
Don’t miss this episode of Bodcast with host Les Jones, Creative Director at Practice Plan which focuses on marketing your dental practice. Les shares his knowledge on the importance of developing a strong brand for your dental practice and provides his expert advice on the key areas you need to focus on.
Today’s episode of Bodcast is the second with Michael Bentley focusing on how to build a strong team. Host Zoe Close, Area Sales Manager at Practice Plan caught up with Dental Consultant Michael Bentley to find out his tips and advice on creating ‘The ULTIMATE Interview Process.’
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