As practice manager in a thriving referral practice, Lisa Bainham shares her advice on how to build a successful referral service. What you’ll hear: How to build your reputation Things to consider when communicating with referral patients The best and most effective ways to target your referrers
Chris Barrow talks about what defines a great team, how the employer and employee definition of a great team can be different and the best way to resolve this. What you’ll hear: What makes great teams tick How to communicate in a great team Best practice when it comes to recruitment, hiring, appraisal and promotion How to keep the right …
Nigel Jones talks to Joe Hendron about his decision to withdraw his practice from the prototype programme earlier this year and why he also decided to write an open letter to Jeremy Hunt explaining the reasons why. What you’ll hear: Why Joe decided to withdraw from the prototype programme The personal and professional costs he came across by taking part …
David Houston and Tony Kilcoyne explore what the future holds when it comes to owning a dental practice… While there may be no formal career pathway for dentists entering the profession, traditionally the route went from graduate to associate to practice owner. However, as the costs of owning a practice increase, along with the legislation that owners have to contend …
Feel like there aren’t enough hours in the day and your to do list is ever growing? Ashley Latter shares his advice for mastering the art of delegation to give you back more hours in the day.
Thomas Coates discusses the measures you should take to ensure that you don’t find yourself in costly disputes with business partners, staff and even family members. He talks about how putting legal agreements in place right from the start is vital and can save headaches, heartache and cost in the long run.
Listen to this episode of Bodcast to gain a greater understanding of how CQC inspections have changed. Business consultant, Nicki Rowland gives an insight into the main failings with inspections at present and the subsequent challenges faced by practice managers.
On 12th June, the Chief Dental Officer (CDO) for England, Sara Hurley, brought together key stakeholders in dentistry to be transparent about the department’s work, to open the lines of communication, and to support efforts to improve oral health on a national basis.
Don’t miss the latest episode of Bodcast with Sheila Scott! In this episode, hosted by Zoe Close, Sheila talks about the use of ‘bad’ language in dental practices and provides her advice on the type of language you should be using when you’re talking to patients.
The office of the CDO called a briefing day last month to bring clarity to what the office is responsible for, what they are focusing on and what they’ve a achieved so far. The agenda included: Smile4Life NHS England structure, responsibilities and relationship to OCDO Leading the change Innovation and improvement Digital transformation
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