Your questions answered

How does GDPR impact our ability to refer patients to other practices?

Nigel Jones Practice Management Leave a Comment

The end of November marks six months since the introduction of the General Data Protection Regulation (GDPR). It’s probably fair to say it’s been a learning curve for everyone, including dental practice teams, in terms of how to ensure compliance with these new rules. As new circumstances concerning patients’ data arise, practices continue to seek answers about their best way …


Demystifying GDPR

Pat Langley Practice Management Leave a Comment

Pat Langley, Chief Executive Officer from Apolline, shares some thoughts on the EU General Data Protection Regulation (GDPR) which becomes effective on 25th May 2018. The Data Protection Act 1998 (DPA) was designed to protect personal data stored on computers or in an organised paper-filing system. The Act was passed by Parliament to control the way information is handled and …

Keeping your policies and protocols up to date

How to ensure your practice policies and protocols are up to scratch

Pat Langley CQC, Practice Management Leave a Comment

Keeping accurate and up-to-date policies and protocols is a key part of running a dental practice. What’s more, it’s an important factor when it comes to meeting the CQC’s fundamental standards. So, how can you ensure that your practice policies and protocols are up to scratch? Here, compliance expert Pat Langley shares her expert advice on how you can do …