Managing personality conflicts in a small team

Advice for managing personality conflicts in a small team

Zoe Close HR and Team Development, Practice Management Leave a Comment

Zoe Close, Area Sales Manager at Practice Plan, uses her 14 years’ experience as a practice manager to share her guidance on how to tackle personality clashes in the workplace…

Managing stress related absence

Expert advice on handling staff absence due to stress

Sarah Buxton HR and Team Development Leave a Comment

Sarah Buxton, specialist HR and employment solicitor, examines the sensitive issue of how to manage stress-related absence in your practice. Stress, depression or anxiety accounted for 11.7 million working days lost in 2015/16, according to the Health and Safety Executive. It is a big issue for anyone running a business, but many feel unsure about the best way to deal …

Huddle or Muddle

Why you should consider a daily team huddle

Les Jones Practice Management Leave a Comment

Something interesting often happens before the start of a big team sport occasion – be it football, rugby, basketball or any other team sport. It’s the team huddle. That moment when all the members of the team gather in a circle, arms around each other’s shoulders and all bent forward to hear the words of the captain. The question is …

Positively changing behaviours in your team

Practical advice for addressing negative behaviours in your team

Practice Plan HR and Team Development, Podcasts Leave a Comment

Sheila Scott offers expert advice on how to ‘direct, guide influence and motivate’ others to higher standards of behaviour and performance in this episode of Bodcast. She offers a framework to help you have the right conversations with your team so you can address and alter negative behaviours without conflict.

Getting the most out of your team

Five simple ways to bring out the best in your dental team

Donna Hall HR and Team Development Leave a Comment

As an owner or practice manager, bringing out the best in your team may well be something you strive to do on a daily basis year on year, however this can prove a little easier said than done and when staff motivation takes a back seat, it can lead to frustrations with individual employee performance or a completely disengaged team. …

Dealing with the Dementor

Dealing with the Dementor

Sheila Scott Practice Management Leave a Comment

Sheila Scott explains how having the courage to deal with a problem, in the right way, is a much better approach than ‘putting up’ with the repercussions of it.