Feedback Fatigue

Feedback Fatigue

Les Jones Marketing and Design Leave a Comment

A few weeks ago my car went into the garage for some routine work. The work was carried out well, I even had a little video report sent to me by email so that I could see the work that had been done before I picked the car up. And, as an added bonus, the car was cleaned and valeted. …

How to soothe practice headaches

How to tackle three big headaches faced by dental teams

Zoe Close Practice Management Leave a Comment

During my 30 years in the dental profession, including many years working in both private and NHS practices, I would say that the challenges facing private practices have remained largely unchanged. Perhaps with the exceptions of the CQC with more rigorous regulation and compliance, managing NHS contracts and ensuring delivery of UDAs, and the increasing competitiveness in the private market …