How to turn a negative into an opportunity

As the number of practices offering NHS dentistry gets fewer every week, independent dental practices field more calls from patients desperate to find an appointment with a dentist. As Ashley Latter points out, if these…

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Is it time to explore the peninsula of infinite possibilities?

Area Manager, Gary Nelson, urges people to shun pessimism and embrace their inner optimist. “The optimist lives on the peninsula of infinite possibilities; the pessimist is stranded on the island of perpetual indecision.” William Arthur…

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How to deal with the recruitment and retention cycle in dentistry

Les Jones, Creative Director at Practice Plan catches up with Chris Barrow, Dental Business Coach to discuss the current recruitment and retention problems in dentistry, how to recruit the best talent for your practice and…

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Has NHS dentistry reached the point of no return?

Once again, Practice Plan’s Dental Business Theatre saw key industry figures debating the most important issues in dentistry under the heading ‘Dentistry’s biggest questions answered’. The session that garnered the biggest audience was ‘Is there…

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Spring Budget 2023 and changes to Pensions Allowances

In this episode, Laura Whyte talks to Wesleyan Financial Services Specialist Financial Adviser Paul Barnfather about the 2023 Spring Budget and how the changes to Annual and Lifetime Allowances will impact those planning for retirement.…

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Ways to maximise the potential in your practice

Although things may have eased a little, the current economic climate still remains challenging for most practices. Here Practice Plan Area Manager, Katrina Rees, suggests ways to get the most out of the income streams…

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Mental Health Awareness Week – Anxiety

The theme of this year’s Mental Health Awareness Week (15th to 21st May) is Anxiety. Here Dave Smithson, Operations Director of the charity Anxiety UK , explains more about the nature of anxiety and suggests…

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Anxiety UK – Helping you to help yourself

Hazel Dockery at Practice Plan is joined with Dave Smithson, Operations Director at Anxiety UK, a national charity to help those suffering with anxiety to shed more light on the disorder and ways to manage…

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Associates and Self-employed status – will they pass the test?

For many years, HMRC has been happy to treat Associate dentists as self-employed when assessing them for tax. However, from 6th April 2023, its guidance is changing bringing dentistry into line with all other professions.…

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Three years in a month

A throwaway remark at a recent football match became a lightbulb moment for Area Manager, Gary Nelson. Here he explains why. You learn something from everyone you meet, something my dad has instilled in me…

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How to set ground rules to handle aggressive patients

As the issues around access to dentistry show no signs of being solved, more patients are venting their frustration on practice team members. Verbal, and sometimes physical aggression is becoming something front of house staff…

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Keeping things in the family – Delph Dental

In the latest in our blog series about why people maintain long-standing relationships with Practice Plan, Suki Singh speaks to John Hume-Spry, Principal Dentist and owner of Delph Dental in Derbyshire, to find out more…

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How to wow when recruiting

As more practices complain of the difficulties of recruiting good staff, dental business coach, Chris Barrow, offers some advice to help overcome them. One of the questions I get from clients a lot is, “What…

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A Game-Changing recruitment hack stumbled upon by accident!

Shaz Memon, founder of Digimax dental marketing agency shares a great recruitment tip that he came across by accident. If your birth year starts with a 19, you will likely remember a world where no…

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How to encourage patients to retain their plan membership

Michelle Hardy, Sales Support Manager at Practice Plan shares her top tips for retaining your patients on membership plans. What you’ll hear: Benefits of having plan membership for the practice Ensure front desk team are…

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Remember your why

Happy New Year to you. Let’s tip toe into 2023 without wakening its grumpy brother, 2022, or its long-lost cousin of 2022 and definitely not its evil stepsister, 2020. The first weeks back in any…

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Dealing with stress

As the rise in the cost-of-living shows no signs of abating, many in dentistry are starting to feel the strain. Dental Business Coach, Mark Oborn, offers some suggestions to help people cope better with stress.…

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Recruitment in Dentistry – Utilising digital platforms and word of mouth

Chris Barrow, Dental business coach, shares his thoughts on recruitment in dentistry and his top tips on what to include in job adverts. What you’ll hear: Changing the narrative on recruitment Utilising your social/digital platforms…

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