Top hats toast & moments of truth

Sheila Scott and Chris Barrow give us a glimpse of what to expect on this year’s Workshop Tour

Sarah Whittall HR and Team Development, Practice Management Leave a Comment

Sarah Whittall, Events and Marketing Coordinator, catches up with dental business experts, Sheila Scott and Chris Barrow, ahead of this year’s Workshop Tour to find out what they have in store for you…

Bulletproof HR advice for your practice

Bulletproof HR advice for your practice

Sarah Buxton HR and Team Development, Practice Management Leave a Comment

HR and employment law Solicitor, Sarah Buxton, is the latest expert in dentistry to share her expertise and advice with practice managers and business owners. The age-old phrase ‘prevention is better than cure’ has no better use than here. If you’re a practice manager or business owner, having to recruit a new member of staff or let go of a …

Getting the most out of your team

Five simple ways to bring out the best in your dental team

Donna Hall HR and Team Development Leave a Comment

As an owner or practice manager, bringing out the best in your team may well be something you strive to do on a daily basis year on year, however this can prove a little easier said than done and when staff motivation takes a back seat, it can lead to frustrations with individual employee performance or a completely disengaged team. …

How to solve two common HR issues

How to solve two common HR dilemmas!

Practice Plan HR and Team Development, Practice Management Leave a Comment

As owners or managers we find that we can’t all be experts when it comes to HR. So you could be forgiven for thinking that it is your practice alone that suffers with a particular situation. Nor is it the norm to stress yourself out with ensuring that you are adhering to policies and procedures and keeping on track with …

The perfect way to deal with patient complaints

How to prevent and resolve patient complaints

Dr Jane Lelean Practice Management Leave a Comment

Business coach Dr Jane Lelean talks us through the pneumonic PERFECT complaints, with hints and tips on how to prevent and swiftly resolve any complaints that come into your dental practice so that you can focus on providing great quality treatment for your dental patients.

Effective Communication with your team

How to Communicate Effectively With Your Dental Team

Sheila Scott Practice Management Leave a Comment

Sheila Scott, one of the dental industry’s leading business consultants, talks about how to communicate effectively with your dental team.

NHS Team Games

Team Games

Michelle Hardy Options Out Of The NHS Leave a Comment

Michelle Hardy joins forces with Sheila Scott to share their top tips on how best to involve your team when thinking about leaving the NHS.

Creating a Great Team

Kevin Rose HR and Team Development, Practice Management Leave a Comment

Guest blogger, Kevin Rose shares his top tips on how to create and maintain a top-notch team!