Managing personality conflicts in a small team

Advice for managing personality conflicts in a small team

Zoe Close HR and Team Development, Practice Management Leave a Comment

Zoe Close, Area Sales Manager at Practice Plan, uses her 14 years’ experience as a practice manager to share her guidance on how to tackle personality clashes in the workplace…

Bulletproof HR advice for your practice

Bulletproof HR advice for your practice

Sarah Buxton HR and Team Development, Practice Management Leave a Comment

HR and employment law Solicitor, Sarah Buxton, is the latest expert in dentistry to share her expertise and advice with practice managers and business owners. The age-old phrase ‘prevention is better than cure’ has no better use than here. If you’re a practice manager or business owner, having to recruit a new member of staff or let go of a …

Are you CQC ready?

Making sure you are ready in the event of a CQC inspection

Claire Ison CQC, Practice Management Leave a Comment

Clare Ison, Practice Manager at Beaufort Dental Health Centre, tells her CQC inspection tale about what to expect from an inspection and some words of advice to anyone preparing for one.

Will the new NHS contract help therapists utilise their full scope of practice

Helen Minnery talks about the impact the new NHS contract could have on the wider dental team

Helen Minnery NHS Dental Landscape, Options Out Of The NHS Leave a Comment

A lot of the debates and discussion so far around contract reform has focused on the impact it will have on dentists. Yet, of course, whatever changes might be coming to the profession will affect the entire team – and could alter the shape of the workforce. How exactly that would look remains to be seen. It could mean modifications …

How to hold a successful children's open day

How to hold a successful children’s open day

Practice Plan Podcasts, Practice Management Leave a Comment

In this episode of Bodcast experienced Practice Manager and President of ADAM, Lisa Bainham, talks to Nigel Jones about the benefits of holding practice open days for children. She offers advice and practical tips for ensuring they are fun for both the patients and the team and focuses on the wider benefits for the practice.

Huddle or Muddle

Why you should consider a daily team huddle

Les Jones Practice Management Leave a Comment

Something interesting often happens before the start of a big team sport occasion – be it football, rugby, basketball or any other team sport. It’s the team huddle. That moment when all the members of the team gather in a circle, arms around each other’s shoulders and all bent forward to hear the words of the captain. The question is …

NHS Exit

Two dentists look back on their move away from the NHS

admin Options Out Of The NHS Leave a Comment

Moving away from the NHS is something many dentists spend a lot of time considering. Here, Practice Plan shares the experiences of two principal dentists who introduced private dentistry into their NHS practice in different timeframes. Ann-Marie Bard has just made the move in the past year, whilst Michael Cahill can give a longer-term view after leaving the NHS 19 …

4 Key steps you should take before interviewing

Four simple steps to improve your recruitment process

Zoe Close HR and Team Development, Practice Management Leave a Comment

Zoe Close, Area Sales Manager from Practice Plan, shares four simple ways to improve your recruitment process. Running a successful and thriving practice is a team effort. You need to have the right mix of skills, expertise and personalities to keep things running smoothly and ensure patients are satisfied. When you are looking for a new person to join your …

Positively changing behaviours in your team

Practical advice for addressing negative behaviours in your team

Practice Plan HR and Team Development, Podcasts Leave a Comment

Sheila Scott offers expert advice on how to ‘direct, guide influence and motivate’ others to higher standards of behaviour and performance in this episode of Bodcast. She offers a framework to help you have the right conversations with your team so you can address and alter negative behaviours without conflict.

The changing face of a dental team

What a difference 30 years can make

Zoe Close HR and Team Development, Practice Management Leave a Comment

Zoe Close, Area Sales Manager for Practice Plan, reflects back on how practice life has changed over her 30-year dentistry career. In the past 30 years, the world has changed significantly. Back in 1987, when I first began working in dentistry, there was no such thing as the iPhone or Amazon (the store, not the rainforest!), no one had heard …