Training and development

Training and development – can ambitious dentists afford to go without it?

John Clarke HR and Team Development Leave a Comment

Dentists have always had a responsibility to remain at the forefront of their profession by ensuring their knowledge and skills are up to date. This was further underlined by the General Dental Council in June when the regulator announced the launch of its ‘enhanced continuous professional development’ (ECPD) programme.

Key things to know if you're self-employed

Sarah Buxton details the key things you need to know if you’re self-employed

Practice Plan HR and Team Development, Podcasts Leave a Comment

In this edition of Bodcast Zoe Close speaks to HR and Employment law specialist Sarah Buxton and asks her to explain the three different types of employment status – employee, worker and self-employed. Sarah also details the protections and the risks of the three and looks at the importance of contract issue and revision.

Our story: three practices’ experience of switching plan provider

Practice Plan Options Out Of The NHS Leave a Comment

Moving your membership plan provider is something practices can be keen to do, but often postpone as they think it will be too much hassle and worry about patients’ reaction to change. Yet, with the right provider to support them through the transition process and beyond, the move can be more straightforward than you think and reap many rewards such …

Managing Under performers in your team

Expert advice on managing underperformance in your team

Practice Plan HR and Team Development, Practice Management Leave a Comment

Tackling underperformers can be one of the more challenging elements of managing your practice. Here, we chat to experts, Sheila Scott, Dental Business Consultant, and Sarah Buxton, Director and Employment and HR Solicitor of FTA Law, to examine the tricky issue of how to tackle underperformers.

A day in the life of Eleanor Young

A Day in The Life of a Regional Support Manager – Eleanor Young

Eleanor Young Company News Leave a Comment

What’s a day in the life of a Practice Plan Business Development Manager like? Well, the first thing to say is that there’s never time to get bored or complacent as every day is so different!

Turning telephone enquiries into appointments

Ten Top Tips for Turning Telephone Enquiries into Appointments

Richard Collard Practice Management Leave a Comment

Your telephone is one of the most powerful tools in your practice, when used correctly! To help you to harness the full potential of yours, Richard Collard from Medenta rounds up his ten top tips on how you can turn more telephone enquiries into appointments!

How the CQC has changed the way it regulates and inspects

How the CQC Changed the Way it Regulates and Inspects Dental Practices

Pat Langley CQC, Practice Management Leave a Comment

On 1st April, the CQC moved from a requirement to demonstrate compliance with their essential standards of quality and safety, or the ‘Outcomes’ as they called them, to a requirement to demonstrate compliance with their new fundamental standards regulations.

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A Day in The Life of a Regional Support Manager – Emma Sillars

Emma Sillars Company News Leave a Comment

When asked to write a blog about what a day in the life of a Practice Plan Regional Support Manager is like I quickly realised that just talking about one day wouldn’t give a real insight into how varied my job can be. So, me being me, I thought that just as I do in my job, I’d go that …

Time Flies Even When You’re Not Having Fun

Emma Sillars Practice Management Leave a Comment

Do you find there aren’t enough hours in the day to get everything done? Well, to help you squeeze the most out of your time, Regional Support Manager Emma Sillars shares her top time-management tips!

Taking Time Out – The Bigger Picture

Guest Writer Practice Management Leave a Comment

Former Technical Director at Practice Plan, Graham Penfold talks about the importance of taking some time out to look at the bigger picture. With the arrival of my 60th birthday and the departure of my son to university, resulting in my wife and I joining the ranks of ‘empty nesters’, I decided to take some time out and reflect on …