How to demonstrate good leadership

Nicki Rowland explains how to be a good leader and how to evidence this in a CQC inspection.

Practice Plan CQC, Podcasts Leave a Comment

In this episode of bodcast Nicki Rowland looks at why leadership in your dental practice is more important than ever. As the CQC will be focusing heavily on the Well-led KLOE in 2018, the requirement to demonstrate great leadership is in the spotlight. Nicki offers advice about the best way to approach being a good leader to benefit your practice …


Embedding compliance into practice life

Zoe Close Practice Management Leave a Comment

“I do compliance on a Friday.” Sound familiar? This is something I have heard time and again while visiting practices during my years in the profession. And, while it’s great that compliance is being done, for it to be done to the standard required and the entire team to have the level of knowledge expected by the CQC, it needs …

Bulletproof HR advice for your practice

Bulletproof HR advice for your practice

Sarah Buxton HR and Team Development, Practice Management Leave a Comment

HR and employment law Solicitor, Sarah Buxton, is the latest expert in dentistry to share her expertise and advice with practice managers and business owners. The age-old phrase ‘prevention is better than cure’ has no better use than here. If you’re a practice manager or business owner, having to recruit a new member of staff or let go of a …

Are you CQC ready?

Making sure you are ready in the event of a CQC inspection

Claire Ison CQC, Practice Management Leave a Comment

Clare Ison, Practice Manager at Beaufort Dental Health Centre, tells her CQC inspection tale about what to expect from an inspection and some words of advice to anyone preparing for one.

How to stay on the right side of employment law and the CQC

Practice Plan CQC, HR and Team Development, Podcasts, Practice Management Leave a Comment

In today’s Bodcast Sheila Scott, Nicki Rowland and Sarah Buxton discuss the best ways for practices to avoid employment law issues and CQC failures by recognising the importance of staff training and communication. They offer a range of practical advice on how to tackle poor performance, attitude or behaviour and an insight into why some dental practices are failing their …

Is your business sleepwalking in to CQC failure?

Nicki Rowland explains how to keep on top of CQC regulations

Practice Plan CQC, Podcasts, Practice Management Leave a Comment

Listen to this episode of Bodcast to gain a greater understanding of how CQC inspections have changed. Business consultant, Nicki Rowland gives an insight into the main failings with inspections at present and the subsequent challenges faced by practice managers.

Planning for the future: Sara Hurley speaks out

Planning for the future: the CDO speaks out…

Practice Plan NHS Dental Landscape Leave a Comment

On 12th June, the Chief Dental Officer (CDO) for England, Sara Hurley, brought together key stakeholders in dentistry to be transparent about the department’s work, to open the lines of communication, and to support efforts to improve oral health on a national basis.

Office of the CDO and guests discussion panel

The Office of the CDO and guests discussion panel – 12th June 2017

CDO Office Company News, NHS Dental Landscape, Podcasts Leave a Comment

The Office of the Chief Dental Officer England brought together a panel of leading members within NHS England, Public Health England, CQC, BDA, Health Education England and the Department of Health on 12th June 2017, to answer the most asked questions on NHS dentistry. And you can hear everything that was said in this Bodcast! Panel members included: Sara Hurley, Chief …

Keeping your policies and protocols up to date

How to ensure your practice policies and protocols are up to scratch

Pat Langley CQC, Practice Management Leave a Comment

Keeping accurate and up-to-date policies and protocols is a key part of running a dental practice. What’s more, it’s an important factor when it comes to meeting the CQC’s fundamental standards. So, how can you ensure that your practice policies and protocols are up to scratch? Here, compliance expert Pat Langley shares her expert advice on how you can do …

How to prepare for a CQC inspection with Pat Langley

Practice Plan CQC, Podcasts, Practice Management Leave a Comment

Gain  insight into compliance expert, Pat Langley’s expert tips and advice on how you can prepare your whole team for a CQC inspection in this episode of Bodcast.