Communication Archives - Page 4 of 9

24 Sep 2021 • Practice Management

From Pizza Land to helping practices thrive and achieve their potential; Zoe Close on her varied career

Practice Plan’s Head of Sales, Zoe Close, talks about her varied 36-year career in dentistry and looks at some of the lessons she has learned along the way…. Dentistry is an industry that I have…

17 Aug 2021 • HR & Employment Law

Top tips on how to recruit and retain staff in this tough market

Tina Wixon, Practice Plan Regional Support Manager, caught up with Sarah Buxton, HR and employment law Solicitor, to discuss how practices can overcome the current difficulties in recruiting and retaining staff… TW: Hi Sarah, we’re…

26 Jul 2021 • Practice Management

The right words at the right time

Gary Nelson, Regional Support Manager, gives advice around how to answer difficult questions from frustrated patients… I am seeing and hearing a lot of confused and frustrated patients on the NHS at the moment,…

22 Jul 2021 • Practice Management

Ways to improve communication with your team

Zoe Close explores the different ways you can improve communication in your practice… Overcoming lack of face-to-face meetings Over the last year there will have been times when you wouldn’t have been able to have…

14 Jul 2021 • Marketing and Design

Changes in the dental marketing world

Donna Hall speaks to Digimax Founder Shaz Memon about the change in dental marketing over the past year and offers from some tips for practices… Donna: What changes did you see in the way practices…

6 Jul 2021 • HR & Employment Law

Recruitment and listening to the sound of the river

“Listen to the sound of the river if you want to catch fish.” Now this is a phrase that has always resonated with me because of its simplicity, and I have recounted it many…

14 Jun 2021 • Mental Health

‘Language Timothy’

Gary Nelson shares advice on how to change the words you use to make sure negativity does not seep into your working life… Does anyone remember the sitcom ‘Sorry’ from the 1980s or is…

30 Apr 2021 • Blog, Practice Management

Gary Nelson shares his ‘Motiv 8 Plan’ on how to motivate yourself and your practice over eight weeks…

Motivation is the force that guides behaviours. We may be out of a total lockdown, however practices are still working under restrictions and rules, and it is likely some of you may need a little…

8 Mar 2021 • Blog, Practice Management

Brent geese – what can we learn as humans?

Now you might be thinking I have finally lost my marbles (that happened years ago in case you are in any doubt), but if you have ever watched brent geese migrating, it is an extremely…

25 Feb 2021 • Podcasts, Mental Health

Confidental – helping dental professionals through challenging times

Jeremy Cooper, Founder of Confidental joins us in this latest BoDcast to share details of who Confidental are and the service they provide. What you’ll hear: How was Confidental formed and what this service provides…

27 Jan 2021 • Podcasts, Practice Management

Your leadership shadow – understanding the impact on your team

In the second BoDcast from Johanna Hooper she shares her insights into leadership types, how these can impact on the team and engagement styles to optimise team performance. What you’ll hear: What are there common…

26 Jan 2021 • Podcasts, Mental Health, Covid-19

Mental resilience for teams facing a stressful workload

Having left 2020 behind, many are now struggling with the effect tightened restrictions have had on their personal lives. Johanna Hooper shares her insights on how this can affect the team and provides some advice…

13 Jan 2021 • Podcasts, Mental Health

Samaritans: Supporting each other

Nicola Samuels, Deputy Director of Outreach at Chester and District Samaritans shares details about the history of the charity, how you can identify ways of helping yourself and/or others and what services can be accessed. What…

11 Jan 2021 • Blog, Covid-19, Practice Management

Prescribing your patient plan

Jayne Gibson talks about the benefits of ‘prescribing’ your membership plan to patients and shares how one practice manages this approach… With many practices seeking to introduce a membership plan or increase the number of…

6 Jan 2021 • Podcasts, Practice Management, Covid-19

The five R’s of recovery: Retrain

Nicki Rowland introduces the fourth in the five-part series of ‘The 5 R’s of Recovery’. Offering an insight into the course available from The Exceptional Leadership Academy this episode focuses on ‘resolve’. What you’ll hear:…

31 Dec 2020 • Blog, Mental Health, Covid-19, Practice Management

Your dentistry questions answered: mental health

Practice Plan’s Zoe Close looks for answers to the questions you’re asking… How can I manage my anxiety at work? Surveys conducted by Practice Plan, the BDA and Dental Protection over the last few years…

29 Dec 2020 • Blog, Covid-19, Practice Management

Keep your team happy by keeping them in the know

Communicating well with your team may have been a little trickier this year. Firstly, there’s the physical challenge of gathering everyone together in one place when members of the team may well be furloughed, on…

28 Dec 2020 • Blog, Practice Management

A kick-start guide to professional growth for private associates

Gary Nelson shares his advice and experience on how independent associates can enhance and grow their career in the new year… Developing yourself as a clinician is necessary to build a career that is as…