Three seconds on the clock

The three second brand

Les Jones Marketing and Design Leave a Comment

First impressions count…a lot! You might have the most wonderful, talented, friendly, patient-focused practice that any prospective patient could ever wish for, but if you’re not communicating those things within the first three seconds of someone landing on your website or having their call to the practice answered, then you’re probably losing business.

How to motivate your team to success

Inspiring team work within your practice

Practice Plan Podcasts, Practice Management Leave a Comment

Award winning Practice Director, Lesley Morgan-Barlow talks to Zoe Close about team motivation. Drawing on more than 7 years experience of running a dental practice, she looks at the importance of strong leadership and the benefits of outlining clear business goals to all the team. She offers easy to implement advice on encouraging team members and illustrates things many practice …

Planning for the future: Sara Hurley speaks out

Planning for the future: the CDO speaks out…

Practice Plan NHS Dental Landscape Leave a Comment

On 12th June, the Chief Dental Officer (CDO) for England, Sara Hurley, brought together key stakeholders in dentistry to be transparent about the department’s work, to open the lines of communication, and to support efforts to improve oral health on a national basis.

Top hats toast & moments of truth

Sheila Scott and Chris Barrow give us a glimpse of what to expect on this year’s Workshop Tour

Sarah Whittall HR and Team Development, Practice Management Leave a Comment

Sarah Whittall, Events and Marketing Coordinator, catches up with dental business experts, Sheila Scott and Chris Barrow, ahead of this year’s Workshop Tour to find out what they have in store for you…

Turning telephone enquiries into appointments

Ten Top Tips for Turning Telephone Enquiries into Appointments

Richard Collard Practice Management Leave a Comment

Your telephone is one of the most powerful tools in your practice, when used correctly! To help you to harness the full potential of yours, Richard Collard from Medenta rounds up his ten top tips on how you can turn more telephone enquiries into appointments!

Effective Communication with your team

How to Communicate Effectively With Your Dental Team

Sheila Scott Practice Management Leave a Comment

Sheila Scott, one of the dental industry’s leading business consultants, talks about how to communicate effectively with your dental team.

Rubik's NHS Part 3

Rubik’s NHS Blog No.3

Guest Writer Options Out Of The NHS Leave a Comment

In previous blogs I’ve drawn a comparison between trying to design the next English NHS dental contract and solving a Rubik’s Cube – as fast as you get one part sorted, you realise that, in the process, you’ve inadvertently messed up another part!

All the gear- No idea

All the Gear, No Idea

Eleanor Young Practice Management Leave a Comment

How does a pair of boxed Nike trainers represent how some practices try working towards their goals? Guest blogger Eleanor Young (Regional Support Manager at Practice Plan) explains…

Communication is key - Les Jones

Communication is Key to a Successful Move From NHS to Private Dentistry

Guest Writer Practice Management Leave a Comment

As the finer details of the proposed NHS contract reform become clearer, many dentists, faced with a limited scope for increasing income and a growing administrative burden, are starting to seriously consider a move to private dentistry.

Talk in HD

Richard Collard Practice Management Leave a Comment

‘Talk in HD’ – that’s today’s Top Tip from selling coach and Medenta Director, Richard Collard.