Practice Plan meets Diane Youdale

Former Gladiator, turned business coach, talks leadership and managing change

Practice Plan Practice Management Leave a Comment

In the nineties, she was a star of Saturday night TV as Jet in The Gladiators. For the past 20 years Diane Youdale (AKA Jet) has been a coaching mentor to businesses and individuals, working with hundreds of people from a range of professions. Practice Plan was delighted to catch up with Diane to find out her advice on stress, …

Top hats, toast and moments of truth

An insight into a day of ‘Top Hats, Toast and Moments of Truth’

Liz Barraclough Uncategorized Leave a Comment

With the Practice Plan Workshop Tour now in full swing, we wondered what insights and top tips have practices come away with so far? We asked Liz Barraclough, Practice Manager at Ilkley Dental Care in Leeds, that very question!

Three seconds on the clock

The three second brand

Les Jones Marketing and Design Leave a Comment

First impressions count…a lot! You might have the most wonderful, talented, friendly, patient-focused practice that any prospective patient could ever wish for, but if you’re not communicating those things within the first three seconds of someone landing on your website or having their call to the practice answered, then you’re probably losing business.

How to motivate your team to success

Inspiring team work within your practice

Practice Plan Podcasts, Practice Management Leave a Comment

Award winning Practice Director, Lesley Morgan-Barlow talks to Zoe Close about team motivation. Drawing on more than 7 years experience of running a dental practice, she looks at the importance of strong leadership and the benefits of outlining clear business goals to all the team. She offers easy to implement advice on encouraging team members and illustrates things many practice …

Planning for the future: Sara Hurley speaks out

Planning for the future: the CDO speaks out…

Practice Plan NHS Dental Landscape Leave a Comment

On 12th June, the Chief Dental Officer (CDO) for England, Sara Hurley, brought together key stakeholders in dentistry to be transparent about the department’s work, to open the lines of communication, and to support efforts to improve oral health on a national basis.

Top hats toast & moments of truth

Sheila Scott and Chris Barrow give us a glimpse of what to expect on this year’s Workshop Tour

Sarah Whittall HR and Team Development, Practice Management Leave a Comment

Sarah Whittall, Events and Marketing Coordinator, catches up with dental business experts, Sheila Scott and Chris Barrow, ahead of this year’s Workshop Tour to find out what they have in store for you…

Turning telephone enquiries into appointments

Ten Top Tips for Turning Telephone Enquiries into Appointments

Richard Collard Practice Management Leave a Comment

Your telephone is one of the most powerful tools in your practice, when used correctly! To help you to harness the full potential of yours, Richard Collard from Medenta rounds up his ten top tips on how you can turn more telephone enquiries into appointments!

Effective Communication with your team

How to Communicate Effectively With Your Dental Team

Sheila Scott Practice Management Leave a Comment

Sheila Scott, one of the dental industry’s leading business consultants, talks about how to communicate effectively with your dental team.

Rubik's NHS Part 3

Rubik’s NHS Blog No.3

Guest Writer Options Out Of The NHS Leave a Comment

In previous blogs I’ve drawn a comparison between trying to design the next English NHS dental contract and solving a Rubik’s Cube – as fast as you get one part sorted, you realise that, in the process, you’ve inadvertently messed up another part!

All the gear- No idea

All the Gear, No Idea

Eleanor Young Practice Management Leave a Comment

How does a pair of boxed Nike trainers represent how some practices try working towards their goals? Guest blogger Eleanor Young (Regional Support Manager at Practice Plan) explains…