First impressions count…a lot! You might have the most wonderful, talented, friendly, patient-focused practice that any prospective patient could ever wish for, but if you’re not communicating those things within the first three seconds of someone landing on your website or having their call to the practice answered, then you’re probably losing business.
Award winning Practice Director, Lesley Morgan-Barlow talks to Zoe Close about team motivation. Drawing on more than 7 years experience of running a dental practice, she looks at the importance of strong leadership and the benefits of outlining clear business goals to all the team. She offers easy to implement advice on encouraging team members and illustrates things many practice …
On 12th June, the Chief Dental Officer (CDO) for England, Sara Hurley, brought together key stakeholders in dentistry to be transparent about the department’s work, to open the lines of communication, and to support efforts to improve oral health on a national basis.
Sarah Whittall, Events and Marketing Coordinator, catches up with dental business experts, Sheila Scott and Chris Barrow, ahead of this year’s Workshop Tour to find out what they have in store for you…
Your telephone is one of the most powerful tools in your practice, when used correctly! To help you to harness the full potential of yours, Richard Collard from Medenta rounds up his ten top tips on how you can turn more telephone enquiries into appointments!
Sheila Scott, one of the dental industry’s leading business consultants, talks about how to communicate effectively with your dental team.
In previous blogs I’ve drawn a comparison between trying to design the next English NHS dental contract and solving a Rubik’s Cube – as fast as you get one part sorted, you realise that, in the process, you’ve inadvertently messed up another part!
How does a pair of boxed Nike trainers represent how some practices try working towards their goals? Guest blogger Eleanor Young (Regional Support Manager at Practice Plan) explains…
As the finer details of the proposed NHS contract reform become clearer, many dentists, faced with a limited scope for increasing income and a growing administrative burden, are starting to seriously consider a move to private dentistry.
‘Talk in HD’ – that’s today’s Top Tip from selling coach and Medenta Director, Richard Collard.