Inside Out: NHS Dentistry Discussed with Eddie Crouch

Catch-up on episode one of Inside Out: NHS Dentistry Discussed… Nigel Jones, Practice Plan Sales and Marketing Director, talks to Eddie Crouch, Vice Chair of the British Dental Association (BDA) Principal Executive Committee, about the…

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Why we run a membership-only practice and how you can too

Josie Hutchings speaks to Jessica Crawford-Clarke about their experience of running a practice on a membership-only basis… Financial security and reliability have always been important, but after recent events it may well have become more…

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How big brands are developing an ethical edge to adapt to COVID-19

In the wake of the pandemic, many businesses and sectors are not operating in their usual capacity, if at all. In fact, it could be said that the outbreak is the most testing ethical challenge…

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Five simple steps to implement a successful plan membership

Tina Wixon offers her advice on how to grow your plan membership into a thriving part of your business… The value of a dental membership to a dental practice has become more and more apparent…

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Do you have a structured plan approach?

To grow the number of patients on your dental payment plan, you need a structured approach. Once the plan has been in place for a while and an embedded part of your practice, it can…

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Give your plan numbers a boost with these five tips

During lockdown, those practices with a robust membership plan really felt the benefit of having such financial security in ways they probably never had before. While the reliability of a guaranteed monthly income has always…

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Creating a team training programme

Louise Bone looks at how to develop a training programme that will support your team and business to succeed post-COVID-19… If COVID-19 has taught us anything it’s that we have the ability to adapt, change…

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The latest developments with employment law post COVID-19

Nigel Jones talks to Sarah Buxton about challenges and changes for employees and employers post lockdown. Sarah shares details about the recent employment law changes, hot topics currently being queried and new barriers that the…

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A guide to marketing your dental practice post COVID-19

No doubt, there will be some dentists and practice managers reading the title of this article who will question its relevance at this time. After all, you all have a backlog of client appointments to…

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Challenges, changes and confidence post COVID-19

Les Jones talks to Chris Barrow about what the changes we have seen post COVID-19 and how they have affected dental practices as they settle into a new way of working. Chris shares his insights…

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A tool to address imbalances in life and business

These last three months have been tough on just about everyone. I’ve had many calls from clients who were exasperated by the position they find themselves in. I have some news for you…it’s OK not…

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Rebuilding relationships with your team after lockdown

Running a successful practice relies on many factors, but one of the most important of those is the relationship you have with your team. Over the past few months, those relationships may well have changed…

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Reopening the practice doors

Michelle Hardy, Sales Support Manager talks to Helen Bodsworth about what has happened since reopening the doors as a Practice Manager. With so many changes in the ways of working as practices reopen, we hear…

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The rules of patient engagement

Guy Deeming talks to Richard Scarborough about how consultations have changed as the recent pandemic has accelerated the speed in which we transition into virtual consultations. Guy talks about how to adapt to new ways…

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Compliance and COVID-19

Sarah Barnard talks to Pat Langley about the challenges faced through COVID-19 and the continual support that Apolline are providing. Pat shares some insights on the main questions being asked throughout the dental community and…

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Your dentistry questions answered: communicating during a crisis

Practice Plan’s Janet Mason looks for answers to the questions you’re asking… How can I better communicate as a leader during a crisis? In a crisis, communication becomes even more important for society but especially…

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How the long tail can help you reach new patients

Lockdown was a frustrating experience for many on both a personal and professional level. It remains a difficult time for many, even as we begin easing back to normality. Often, much of that frustration can…

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How I set up a private Urgent Dental Centre during lockdown

In the midst of the COVID-19 lockdown, Kris Leeson, Principal Dentist at Thorpe Dental Group, set up a private Urgent Dental Centre (UDC). Here, he talks to Suki Singh about the experience, the challenges and…

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