How do I choose and attract the best buyer for my practice?

Selling a practice can be one of the biggest decisions that you will make in your career and one of the key factors in the decision-making process is selecting who to sell to. Choosing the…

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How to see what your patients see

Business Coach Carol Groombridge explains why it’s important to take a step back and look at your practice as a patient would. Sometimes the little things that you don’t notice can be the things that…

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How to create the perfect open day

A successful open day needs careful planning, there’s a lot to do, but if you follow these top tips from Tanya Rai our Events Manager all will fall into place.

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How to unlock hidden profits in your practice

Andy McDougall explains why numbers should be at the heart of everything you do and explains how to make sure your practice reaches its full financial potential. What you’ll hear: An overview of where unlocked…

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How dentists can take the heat off their summer tax bill

The recent mini heatwave may have been welcomed by the majority of Britons, however the summer months typically coincide with when businesses most feel the strain on their finances due to declining revenues. For some…

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Sheila Scott reads her book aloud

In her own insightful and compelling fashion, Sheila Scott puts her finger on one of the most important truths for anyone who aspires to be a successful dentist or to run a successful dental practice.…

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Must do’s when running a referral service

As practice manager in a thriving referral practice, Lisa Bainham shares her advice on how to build a successful referral service. What you’ll hear: How to build your reputation Things to consider when communicating with…

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Exploring the beginning of the patient journey

In the first of two discussions on the patient journey, Les Jones and Nigel Jones look at the part that often gets overlooked – the time before the patient arrives at the practice.

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What does a Practice Plan Workshop Tour entail?

Top hats and toast…two things that are not often synonymous with running a dental practice. Yet under the expert guidance of Sheila Scott and Chris Barrow, these two items were used during Practice Plan’s last…

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How to stop losing patients

Every practice will have a natural churn of patients – people move away or pass away. But it is a concern if your practice is losing patients because they are choosing to move to a…

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The latest changes to Employment Law

Employment Law solicitor, Sarah Buxton, talks through the most recent changes to Employment Law and how these will impact dental practices and teams. What you’ll hear: How GDPR is impacting employment matters Information about sexual…

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The key to multi-site communication

Nathan Wallis talks to Les Jones about how multi-site practices and corporates should organise their communications to ensure efficiency, effectiveness and employee engagement. What you’ll hear: The importance of effective communications in any workplace, particularly…

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The rise of ‘patsumers’ – how can your practice meet their needs?

An emerging phenomenon driven by the impact of technology is set to directly influence the future of dental practice as we know it. The rise of the ‘patsumer’, a new buzzword to describe patients who…

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CSR – how doing good for others is also good for business

Corporate Social Responsibility (CSR) can have many benefits for dental practices such as increasing staff teamwork, engaging with the local community and building the business’ reputation. However, not many people know how to, firstly, set…

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Brave new dentistry – a code for success

Smileworks dental practice in Liverpool has carved out a unique niche by basing its entire approach on the experience of flying first-class. From the team uniforms, to the airplane seats in the waiting room and…

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The benefits of investing in your team

Zoe Close explains the reasons to invest in developing your team, even if it’s an established one. She illustrates how continued training will benefit both them and the whole practice.

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What to measure in practice to ensure you’re successful

Business Coach Carol Groombridge explains what you need to be monitoring in your practice in order to be sure you’re meeting your sales objectives, and the best way in which to do this.

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The value treatment coordinators bring to our practice

Suki Singh, Regional Support Manager at Practice Plan, speaks to Rachel Dilley, Practice Manager, about how they incorporate the treatment coordinator role into their team… Treatment coordinators (TCOs) have worked in dentistry since the eighties,…

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