Training and development

Training and development – can ambitious dentists afford to go without it?

John Clarke HR and Team Development Leave a Comment

Dentists have always had a responsibility to remain at the forefront of their profession by ensuring their knowledge and skills are up to date. This was further underlined by the General Dental Council in June when the regulator announced the launch of its ‘enhanced continuous professional development’ (ECPD) programme.

How to turn patients into brand advocates

How to turn your patients into brand advocates

Les Jones Practice Management Leave a Comment

Les Jones, Creative Director at Practice Plan, looks at how creating a memorable experience can transform patients into advocates for your brand and your practice…

4 Key steps you should take before interviewing

Four simple steps to improve your recruitment process

Zoe Close HR and Team Development, Practice Management Leave a Comment

Zoe Close, Area Sales Manager from Practice Plan, shares four simple ways to improve your recruitment process. Running a successful and thriving practice is a team effort. You need to have the right mix of skills, expertise and personalities to keep things running smoothly and ensure patients are satisfied. When you are looking for a new person to join your …

Positively changing behaviours in your team

Practical advice for addressing negative behaviours in your team

Practice Plan HR and Team Development, Podcasts Leave a Comment

Sheila Scott offers expert advice on how to ‘direct, guide influence and motivate’ others to higher standards of behaviour and performance in this episode of Bodcast. She offers a framework to help you have the right conversations with your team so you can address and alter negative behaviours without conflict.

4 questions to ask

Four things to think about when considering going private

Josie Hutchings Options Out Of The NHS Leave a Comment

Josie Hutchings, Regional Support Manager at Practice Plan, examines the big questions to ask when thinking of moving to private…

What do you know that you don’t know – and why you should find out

Richard Scarborough Practice Management Leave a Comment

Richard Scarborough, Area Sales Manager at Practice Plan, shares the key measures dentists need to be monitoring and explores what they can reveal about your practice Prevention is better than cure is something that shouldn’t just be applied to your patients’ dental health, but to your practice’s business health. To have a sound and healthy business you need to be …

Key things to know if you're self-employed

Sarah Buxton details the key things you need to know if you’re self-employed

Practice Plan HR and Team Development, Podcasts Leave a Comment

In this edition of Bodcast Zoe Close speaks to HR and Employment law specialist Sarah Buxton and asks her to explain the three different types of employment status – employee, worker and self-employed. Sarah also details the protections and the risks of the three and looks at the importance of contract issue and revision.

How to motivate your team to success

Inspiring team work within your practice

Practice Plan Podcasts, Practice Management Leave a Comment

Award winning Practice Director, Lesley Morgan-Barlow talks to Zoe Close about team motivation. Drawing on more than 7 years experience of running a dental practice, she looks at the importance of strong leadership and the benefits of outlining clear business goals to all the team. She offers easy to implement advice on encouraging team members and illustrates things many practice …

Our story: three practices’ experience of switching plan provider

Practice Plan Options Out Of The NHS Leave a Comment

Moving your membership plan provider is something practices can be keen to do, but often postpone as they think it will be too much hassle and worry about patients’ reaction to change. Yet, with the right provider to support them through the transition process and beyond, the move can be more straightforward than you think and reap many rewards such …

Managing Under performers in your team

Expert advice on managing underperformance in your team

Practice Plan HR and Team Development, Practice Management Leave a Comment

Tackling underperformers can be one of the more challenging elements of managing your practice. Here, we chat to experts, Sheila Scott, Dental Business Consultant, and Sarah Buxton, Director and Employment and HR Solicitor of FTA Law, to examine the tricky issue of how to tackle underperformers.