1 Dec 2023  •  Blog, Practice Management

Building Bridges, Smiles, and Patient Loyalty

In this guest blog, Dental Business Consultant, Lucie Simic, suggests ways to increase your patients’ loyalty to your practice. As we approach 2024, I believe a crucial strategy for success next year will be cultivating…

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1 Apr 2019  •  Practice Management

Every second counts

Kevin Lewis shares the results of research into interactions between clinicians and patients, and discusses their relevance to dentistry when it comes to building rapport within the limited time of appointments…

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9 Oct 2018  •  Podcasts, Practice Management

The language of influence and how to use it

Barry explains the concept of Neuro-Linguistic Programming and how becoming aware of your language can impact your communication, positively affect your relationships with patients and increase your profits. What you’ll hear: An introduction to how…

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21 Apr 2017  •  Practice Management

Why building trust is important in forming long-term relationships with your patients and suppliers

When it comes to developing long-term relationships with both your patients and your suppliers, it’s important to build trust as a foundation. With decades of experience at company director level, Andrew D’Arcy, Managing Director of…

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28 Sep 2015  •  Practice Management, Our News

Ringing the Changes

Converting telephone enquiries into consultation bookings is no easy task for the front desk team at any dental practice. I recently attended a workshop on this very topic, delivered by Director of Medenta, Richard Collard…

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