An interview with Barry Oulton

The language of influence and how to use it

Practice Plan Podcasts, Practice Management Leave a Comment

Barry explains the concept of Neuro-Linguistic Programming and how becoming aware of your language can impact your communication, positively affect your relationships with patients and increase your profits. What you’ll hear: An introduction to how language can influence the subconscious mind Easy ways to turn negative statements into positive ones The importance of being aware of how you use the …

Putting trust at the heart of your practice

Why building trust is important in forming long-term relationships with your patients and suppliers

Andrew D’Arcy Practice Management Leave a Comment

When it comes to developing long-term relationships with both your patients and your suppliers, it’s important to build trust as a foundation. With decades of experience at company director level, Andrew D’Arcy, Managing Director of Practice Plan, explains how creating these bonds can make managing your practice smoother and simpler.


Ringing the Changes

Emma Sillars Company News, Practice Management Leave a Comment

Converting telephone enquiries into consultation bookings is no easy task for the front desk team at any dental practice. I recently attended a workshop on this very topic, delivered by Director of Medenta, Richard Collard and gained some great tips which you can easily implement within your own business.