The rules of patient engagement

Guy Deeming talks to Richard Scarborough about how consultations have changed as the recent pandemic has accelerated the speed in which we transition into virtual consultations. Guy talks about how to adapt to new ways…

Read More

Dentistry post COVID-19

Eleanor Young, Business Development Manager, talks to Harry Singh about what lockdown has been like and the positives that can be taken from the new ways of working and thinking for the future. What you’ll…

Read More

Clustered practice UDC through COVID-19

Suki Singh, Regional Support Manager, talks to Kris Leeson, Principal Dentist at Thorpe Dental Group, about joining together cluster community practices to set up a UDC through COVID-19. Detailing how this came about and what…

Read More

Challenges and changes through COVID-19

Eleanor Young, Business Development Manager talks to Simon Walker, owner at Headless Cross Dental Care, about the challenges he has faced during lockdown and the practicalities of reopening. With so many considerations for the practice,…

Read More

Recovery post COVID-19

Michael Bentley talks about the road to recovery for dental practices as we welcome the team and patients back. Michael details some of the less talked about subjects ahead of reopening. What you’ll hear: The…

Read More

Minimal Attendance Dentistry (MAD) ahead of reopening

Chris Barrow talks about putting plans in place ahead of the first phase of reopening. Whilst a definitive return to work date has not yet been issued, but many feeling this is imminent, Chris details…

Read More

Practice Housekeeping during COVID-19

Ashley Latter talks about what you can be doing right now amid COVID-19 lockdown ahead of current restrictions being lifted. With practical tips and advice, he highlights the importance of utilising this time wisely ahead…

Read More

BDA Benevolent fund & COVID-19 with Ros Keeton

Les Jones talks to industry expert, Ros Keeton, Chair of the BDA Benevolent Fund on how they continue to help dental professionals with their personal finances. This support is invaluable to many through the current…

Read More

Leading through uncertainty

Les Jones talks to Jude Jennison about leading through uncertainty as lockdown continues. Jude has been working with uncertainty all her life and understands the anxiety that this can cause. With numerous years’ experience she…

Read More

A conversation with Shaz Memon

Les Jones talks to Shaz Memon about COVID-19 business survival planning. After the success of his sell out book, Instagram for Dentists, Shaz shares his insights to support dental practices in navigating through this difficult…

Read More

A conversation with Andy Elwood on Mental Health First Aid

Les Jones talks to Andy Elwood about mental health within dentistry during COVID-19. With considerable experience after serving 20 years with the emergency services, Andy shares the importance of mental health, particularly during the current…

Read More

Leading with communication

Les Jones talks to Chris Barrow about how leaders within dental practices can handle the current situation. Chris shares his thoughts on what can be done right now to ensure the best chance of a…

Read More

A conversation with Simon Thackeray on COVID-19

Simon Thackeray talks about how the current Covid crisis is impacting his practice and the dental profession as a whole. He discusses the measures he has put in place and looks at what the future…

Read More

Grow your patient membership plan

Ellie Young talks through all the key things you need to consider in order to grow your patient membership plan. She explains the processes you should have in place and the difference involving the full…

Read More

Brilliant video with just your smart phone

Practice Plan’s Videographer Fern Lloyd explains how you can get engaging video content for use on your website and social media channels, using just your smartphone. She covers the different types of videos you can…

Read More

What makes a good leader?

Chris explains what makes a good leader. He discusses the importance of having a vision, setting a good example and what to do if you find yourself tolerating behaviours you don’t want within your team.…

Read More

The importance of webforms

Les Jones shares his experiences as a ‘mystery shopper’. Posing as a married mum of one who has recently moved and is looking for a dental practice, he completed a web enquiry form for a…

Read More

How to apply creativity in your practice

Les Jones draws on his own experience creating and publishing his magazine, Elsie, to share his advice for generating creativity in your practice. He explains how to overcome common obstacles to help you to get…

Read More