Expert advice from Zoe Close

The benefits of having a dental plan provider

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Zoe Close discusses the benefits to your business and your patients of providing a dental plan in your practice. She also talks about the additional support that a plan provider can offer with regards to legislation and helping you to grow your business. What you’ll hear: How a dental plan can build patient loyalty The benefits to patients when they …

Expert advice from Ashley Latter

How to overcome fee objections

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Dealing with price objections can be extremely challenging, especially when a patient is shopping around.  Ashley Latter shares proven strategies to help you develop your unique selling points and increase your case acceptance without having to compromise on fees. What you’ll hear: The importance of showing empathy with patients who present cheaper options Questions to establish if a quote really …

Sarah Jarvis

Factors to consider when selling your practice

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Sarah focuses on the key financial considerations practice owners should make when putting their dental practice on the market. She also outlines the different types of buyers in the market and discusses realistic time scales for preparing to sell. What you’ll hear: Appropriate timeframes for selling your practice and when to beginning planning The importance of a comprehensive valuation from …

Expert advice from Ashley Latter

How to ask for referrals

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Ashley Latter explains why obtaining referrals is the easiest way of growing your patient numbers and shares his expert advice on how to discuss this with your current patients. What you’ll hear: Common reasons that prevent dentists from asking for referrals and how to overcome them The three main benefits of asking for referrals A basic script to help you …

Achieve our vison

How we achieve our practice’s vision

Suki Singh Practice Management Leave a Comment

Regional Support Manager, Suki Singh, speaks to award-winning Practice Manager Rachel Dilley, about how they work towards achieving their business’s vision…  Town Hall Dental in Brighouse has an ambitious vision – to be the premier dental practice in the North of England. It’s an aspirational aim, but the practice is proving they are up to the challenge, it has over …

Expert advice from Chris Barrow

How to build great teams

Practice Plan HR and Team Development, Podcasts, Practice Management Leave a Comment

Chris Barrow talks about what defines a great team, how the employer and employee definition of a great team can be different and the best way to resolve this. What you’ll hear: What makes great teams tick How to communicate in a great team Best practice when it comes to recruitment, hiring, appraisal and promotion How to keep the right …

Employment Law Update

The latest changes to Employment Law

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Employment Law solicitor, Sarah Buxton, talks through the most recent changes to Employment Law and how these will impact dental practices and teams. What you’ll hear: How GDPR is impacting employment matters Information about sexual harassment and the use of non-disclosure agreements How stand-by time or being ‘on call’ needs to be considered in relation to pay.

The key to multi-site communication

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Nathan Wallis talks to Les Jones about how multi-site practices and corporates should organise their communications to ensure efficiency, effectiveness and employee engagement. What you’ll hear: The importance of effective communications in any workplace, particularly within multi-site organisations What practises should be adopted to facilitate good communications How to ensure your team is on board