The importance of language in a dental practice

Sheila Scott’s advice on the importance of language in a dental practice

Practice Plan Podcasts, Practice Management Leave a Comment

Don’t miss the latest episode of Bodcast with Sheila Scott! In this episode, hosted by Zoe Close, Sheila talks about the use of ‘bad’ language in dental practices and provides her advice on the type of language you should be using when you’re talking to patients.

What you’ll hear today:
  • Sheila’s advice on the types of language which you should avoid using when talking to your patients or when marketing your services
  • The importance of using accurate and descriptive language
  • Why you should celebrate the achievement of health in your patients.
About Sheila Scott

Sheila Scott is no plain business consultant – she’s got over 20 years experience being a coach to dentists and their teams, not to mention the whole host of qualifications she’s got under her belt, namely: psychology, marketing, counselling and training, more recently expanding on the list by completing a mediation course!

 

 

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