Communication is key - Les Jones

Communication is Key to a Successful Move From NHS to Private Dentistry

Guest Writer Practice Management Leave a Comment

As the finer details of the proposed NHS contract reform become clearer, many dentists, faced with a limited scope for increasing income and a growing administrative burden, are starting to seriously consider a move to private dentistry.

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Create Value

Create Value

Ashley Latter Practice Management 2 Comments

‘Create Value’ is today’s top-tip from sales coach, Ashley Latter.

Ashley’s advice is to stop using the words price, cost or fees when discussing a treatment plan, but instead to focus what the patient’s investment will be. After you have used the word investment, then tell the patient what’s included in the price. Explain to them what they get for their money. Most patients don’t know what is involved, so here is where you need to educate them.

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