Converting telephone enquiries into consultation bookings is no easy task for the front desk team at any dental practice. I recently attended a workshop on this very topic, delivered by Director of Medenta, Richard Collard and gained some great tips which you can easily implement within your own business.
In previous blogs I’ve drawn a comparison between trying to design the next English NHS dental contract and solving a Rubik’s Cube – as fast as you get one part sorted, you realise that, in the process, you’ve inadvertently messed up another part!
With the new series of Regional Events now up and running, Events and Marketing Assistant Beth Brown caught up with Amy D’Arcy-Burt to see how her first few events have gone.
Fruit and vegetables are a staple part of our diet. They provide valuable vitamins and minerals for our bodies to develop and function properly. So with the recent news reports and articles highlighting the dangers of sugars in fruit and juices, how can we find a balance between getting our valuable ‘5-a-day’ without causing unnecessary damage to our teeth?
In my most recent blog, I likened the challenge of embedding prevention in a redesigned English NHS contract to the challenge of completing a Rubik’s Cube – solving one issue unintentionally creates others. This analogy can of course be extended to various other aspects of the potential look and feel of any new dental contract.
Alongside good dental hygiene such as tooth brushing and regular dental visits, effective nutritional advice is a key strategy in the drive to reduce dental decay. Here I take a look at how drivers of prevention and treatment need to work together effectively to strengthen and protect the teeth of our children and offer some tips on what you can do to help your children.
Wesleyan, the specialist financial services provider, today announced the acquisition of DPAS, a major provider of practice-branded dental plans. This acquisition will strengthen Wesleyan’s position in the dental market, where it already provides a range of personal and commercial services to the dental profession. The transaction is subject to regulatory approval.
Sheila Scott explains how having the courage to deal with a problem, in the right way, is a much better approach than ‘putting up’ with the repercussions of it.
Once you’ve had a discussion with a team member about improving what they do or how they do things, don’t assume the matter is done and dusted.