Today’s ‘Top Tip’ from Chris Barrow is to ‘demonstrate excellence in your teamwork’.
It may seem obvious to do so, but if this isn’t happening your patients will not only notice, but it may affect how they feel about attending your practice.
Chris says; ‘The odour of an unhappy team pervades a building. Patients can sense it like moths recognising pheromones – from miles away!
The body language, eye contact, tonality and content of your language sings loudly about your spirit as a team.
Patients want to visit a practice where the ‘buzz’ is positive – they feel good about themselves when they choose to stay with you because of that.’