Practice Plan meets Diane Youdale

Former Gladiator, turned business coach, talks leadership and managing change

Practice Plan Practice Management Leave a Comment

In the nineties, she was a star of Saturday night TV as Jet in The Gladiators. For the past 20 years Diane Youdale (AKA Jet) has been a coaching mentor to businesses and individuals, working with hundreds of people from a range of professions. Practice Plan was delighted to catch up with Diane to find out her advice on stress, …

Managing personality conflicts in a small team

Advice for managing personality conflicts in a small team

Zoe Close HR and Team Development, Practice Management Leave a Comment

Zoe Close, Area Sales Manager at Practice Plan, uses her 14 years’ experience as a practice manager to share her guidance on how to tackle personality clashes in the workplace…

Bulletproof HR advice for your practice

Bulletproof HR advice for your practice

Sarah Buxton HR and Team Development, Practice Management Leave a Comment

HR and employment law Solicitor, Sarah Buxton, is the latest expert in dentistry to share her expertise and advice with practice managers and business owners. The age-old phrase ‘prevention is better than cure’ has no better use than here. If you’re a practice manager or business owner, having to recruit a new member of staff or let go of a …

Building up a successful private practice

Building up a successful private dental practice

Practice Plan Options Out Of The NHS, Podcasts, Practice Management Leave a Comment

Simon Thackeray draws on more than 10 years of experience in private dentistry to offer unmissable advice for building a successful private practice. He talks frankly and honestly about the worries he faced in the beginning and the importance of seeking expert advice. He looks at how critical a strong team is and finally the way his practice has evolved …

To buy or not to buy

To buy or not to buy, which dental practice is right for you?

John Clarke Practice Management Leave a Comment

Buying a dental practice is arguably more competitive today than it has ever been as demand continues to outstrip supply. Practices on the market, particularly those situated in affluent areas, typically receive many substantial offers as goodwill valuations have increased year-on-year.

How to sell effectively within a dental practice

Practice Plan Marketing and Design, Podcasts, Practice Management Leave a Comment

Business consultant, Simon Tucker offers expert advice about the best ways to improve the way your team communicates with patients. He looks at how the right kind of conversations can impact the business by increasing patient loyalty and leading to higher treatment uptake.

Are you CQC ready?

Making sure you are ready in the event of a CQC inspection

Claire Ison CQC, Practice Management Leave a Comment

Clare Ison, Practice Manager at Beaufort Dental Health Centre, tells her CQC inspection tale about what to expect from an inspection and some words of advice to anyone preparing for one.

Putting community at the heart of your business

Putting community at the heart of your business

Practice Plan Podcasts, Practice Management Leave a Comment

Don’t miss the latest episode of Bodcast in which Liz McKenzie, Chief Operating Officer from Wesleyan, chats to Nigel Jones about why corporate social responsibility is so important for your business to consider. She talks about the difference you can make to your community and in turn the positive impact that can have on your business.

How to hold a successful children's open day

How to hold a successful children’s open day

Practice Plan Podcasts, Practice Management Leave a Comment

In this episode of Bodcast experienced Practice Manager and President of ADAM, Lisa Bainham, talks to Nigel Jones about the benefits of holding practice open days for children. She offers advice and practical tips for ensuring they are fun for both the patients and the team and focuses on the wider benefits for the practice.

How to beat Cybercrime

Three top tips on how to protect your practice against Cybercrime

Barrie Millett Practice Management Leave a Comment

Cybercrime – is this on your radar, or do you operate in ignorant bliss that this will ‘never happen to me’? As a practice manager or business owner of patient data, the threat of cybercrime is ever present. Only this year, the NHS made headline news when they fell victim – turning away patients and using pen and paper to …