Expert advice from Sarah Buxton

How to handle sickness absence

Practice Plan HR and Team Development, Podcasts Leave a Comment

Employment and HR solicitor, Sarah Buxton, talks to Nigel Jones about how to deal with sickness absence in your team and explains the risks if you don’t handle it correctly. What you’ll hear: The best way to handle frequent short-term absence What to do if a member of the team has provided a long-term sick note What your responsibilities are …

An interview with Barry Oulton

The language of influence and how to use it

Practice Plan Podcasts, Practice Management Leave a Comment

Barry explains the concept of Neuro-Linguistic Programming and how becoming aware of your language can impact your communication, positively affect your relationships with patients and increase your profits. What you’ll hear: An introduction to how language can influence the subconscious mind Easy ways to turn negative statements into positive ones The importance of being aware of how you use the …

In conversation with Zahid Siddique

Discussing the views of young dentists

Practice Plan NHS Dental Landscape, Podcasts Leave a Comment

Zahid chats to Nigel Jones about the way young dentists view dentistry. They discuss the ongoing changes within the profession and what they think the future might hold for the newest generation of dentists. What you’ll hear: The key challenges facing young dentists How being a young dentist now differs from previous generations The impact of technology and social media …

Expert advice from Ashley Latter

How to ask for referrals

Practice Plan Podcasts, Practice Management Leave a Comment

Ashley Latter explains why obtaining referrals is the easiest way of growing your patient numbers and shares his expert advice on how to discuss this with your current patients. What you’ll hear: Common reasons that prevent dentists from asking for referrals and how to overcome them The three main benefits of asking for referrals A basic script to help you …

Expert advice from Myke Woollett

Explaining the basics of marketing metrics

Practice Plan Podcasts, Social Media and Digital Marketing Leave a Comment

Digital marketing expert Myke Woollett explains the basics of marketing metrics for a typical dental practice. He discusses the reasons why you should think about marketing metrics and shares easy to implement advice about where to start. What you’ll hear: The relevance of marketing metrics in your Practice How buyer behaviour impacts on your bottom-line growth Advice about the best …

Expert advice from Thomas Coates

NHS dental contracts – what are my rights and obligations?

Practice Plan Podcasts Leave a Comment

Thomas Coates explains the different types of NHS contract, who can hold them and how they can be transferred or sold. He also considers what happens when someone decides to give up an NHS contract.   What you’ll hear: The difference between a PDS and a GDS contract How NHS contracts are bought and sold and their popularity in the market …

Expert advice from Carol Groombridge

How to see what your patients see

Practice Plan Podcasts, Practice Management Leave a Comment

Business Coach Carol Groombridge explains why it’s important to take a step back and look at your practice as a patient would. Sometimes the little things that you don’t notice can be the things that make a huge difference to your patients. What you’ll hear: The importance of the patient experience and the factors that contribute to that Examples of …