Understanding Employment Tribunals

Sarah Buxton talks about changes to Employment Tribunal claims

Practice Plan HR and Team Development, Podcasts Leave a Comment

There have been some changes in how claims are awarded in Employment Tribunals. This Bodcast with Employment Law specialist, Sarah Buxton, takes you through the changes and how they impact dental practice owners.

What are the prototype practices saying?

Eddie Crouch discusses current feedback coming from the prototype practices

Practice Plan NHS Confidence Monitor - Industry comments, NHS Dental Landscape, Options Out Of The NHS, Podcasts Leave a Comment

Vice Chair of the British Dental Association Principal Executive Committee, Eddie Crouch talks to Nigel Jones about the current feedback coming from prototype practices about NHS contract reform. They discuss the potential time scales for change and consider what will happen if the proposed changes are proven to be unsuitable.

Nigel Jones shares his views on the results of the 5th NHS Confidence Monitor results

Practice Plan NHS Confidence Monitor - Industry comments, NHS Dental Landscape, Options Out Of The NHS, Podcasts Leave a Comment

In this episode of Bodcast Nigel Jones, Sales and Marketing Director at Practice Plan shares his views on the results of the latest NHS Confidence Monitor survey. He looks at the contrast between the responses from NHS and private dentists and talks about what he thinks the results mean for the future of dentistry. Nigel refers directly to the results, …

Building up a successful private practice

Building up a successful private dental practice

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Simon Thackeray draws on more than 10 years of experience in private dentistry to offer unmissable advice for building a successful private practice. He talks frankly and honestly about the worries he faced in the beginning and the importance of seeking expert advice. He looks at how critical a strong team is and finally the way his practice has evolved …

How to sell effectively within a dental practice

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Business consultant, Simon Tucker offers expert advice about the best ways to improve the way your team communicates with patients. He looks at how the right kind of conversations can impact the business by increasing patient loyalty and leading to higher treatment uptake.

Putting community at the heart of your business

Putting community at the heart of your business

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Don’t miss the latest episode of Bodcast in which Liz McKenzie, Chief Operating Officer from Wesleyan, chats to Nigel Jones about why corporate social responsibility is so important for your business to consider. She talks about the difference you can make to your community and in turn the positive impact that can have on your business.

How to hold a successful children's open day

How to hold a successful children’s open day

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In this episode of Bodcast experienced Practice Manager and President of ADAM, Lisa Bainham, talks to Nigel Jones about the benefits of holding practice open days for children. She offers advice and practical tips for ensuring they are fun for both the patients and the team and focuses on the wider benefits for the practice.

The 10% push, how to increase your income by 10% in one year

How to boost your income by 10% in 12 months

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Simon Tucker and Les Jones talk about a selection of low or no-cost ideas that are easy to implement in practice to help you start increasing your income immediately. They also shine a light on areas where opportunities to increase sales are being missed.

Positively changing behaviours in your team

Practical advice for addressing negative behaviours in your team

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Sheila Scott offers expert advice on how to ‘direct, guide influence and motivate’ others to higher standards of behaviour and performance in this episode of Bodcast. She offers a framework to help you have the right conversations with your team so you can address and alter negative behaviours without conflict.

Six moments of truth in the patient journey

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Ashley Latter and Chris Barrow ‘step into’ the patient journey and focus on six instances which are vital to either attracting a new patient, or keeping the ones you have. Referring to these instances as ‘the moments of truth’, they offer a range of ways to help you improve these areas within your patient journey.