Training and development

Training and development – can ambitious dentists afford to go without it?

John Clarke HR and Team Development Leave a Comment

Dentists have always had a responsibility to remain at the forefront of their profession by ensuring their knowledge and skills are up to date. This was further underlined by the General Dental Council in June when the regulator announced the launch of its ‘enhanced continuous professional development’ (ECPD) programme.

4 Key steps you should take before interviewing

Four simple steps to improve your recruitment process

Zoe Close HR and Team Development, Practice Management Leave a Comment

Zoe Close, Area Sales Manager from Practice Plan, shares four simple ways to improve your recruitment process. Running a successful and thriving practice is a team effort. You need to have the right mix of skills, expertise and personalities to keep things running smoothly and ensure patients are satisfied. When you are looking for a new person to join your …

Positively changing behaviours in your team

Practical advice for addressing negative behaviours in your team

Practice Plan HR and Team Development, Podcasts Leave a Comment

Sheila Scott offers expert advice on how to ‘direct, guide influence and motivate’ others to higher standards of behaviour and performance in this episode of Bodcast. She offers a framework to help you have the right conversations with your team so you can address and alter negative behaviours without conflict.

The changing face of a dental team

What a difference 30 years can make

Zoe Close HR and Team Development, Practice Management Leave a Comment

Zoe Close, Area Sales Manager for Practice Plan, reflects back on how practice life has changed over her 30-year dentistry career. In the past 30 years, the world has changed significantly. Back in 1987, when I first began working in dentistry, there was no such thing as the iPhone or Amazon (the store, not the rainforest!), no one had heard …

Key things to know if you're self-employed

Sarah Buxton details the key things you need to know if you’re self-employed

Practice Plan HR and Team Development, Podcasts Leave a Comment

In this edition of Bodcast Zoe Close speaks to HR and Employment law specialist Sarah Buxton and asks her to explain the three different types of employment status – employee, worker and self-employed. Sarah also details the protections and the risks of the three and looks at the importance of contract issue and revision.

Managing Under performers in your team

Expert advice on managing underperformance in your team

Practice Plan HR and Team Development, Practice Management Leave a Comment

Tackling underperformers can be one of the more challenging elements of managing your practice. Here, we chat to experts, Sheila Scott, Dental Business Consultant, and Sarah Buxton, Director and Employment and HR Solicitor of FTA Law, to examine the tricky issue of how to tackle underperformers.

How to stay on the right side of employment law and the CQC

Practice Plan CQC, HR and Team Development, Podcasts, Practice Management Leave a Comment

In today’s Bodcast Sheila Scott, Nicki Rowland and Sarah Buxton discuss the best ways for practices to avoid employment law issues and CQC failures by recognising the importance of staff training and communication. They offer a range of practical advice on how to tackle poor performance, attitude or behaviour and an insight into why some dental practices are failing their …

Top hats toast & moments of truth

Sheila Scott and Chris Barrow give us a glimpse of what to expect on this year’s Workshop Tour

Sarah Whittall HR and Team Development, Practice Management Leave a Comment

Sarah Whittall, Events and Marketing Coordinator, catches up with dental business experts, Sheila Scott and Chris Barrow, ahead of this year’s Workshop Tour to find out what they have in store for you…

Bulletproof HR advice for your practice

Bulletproof HR advice for your practice

Sarah Buxton HR and Team Development, Practice Management Leave a Comment

HR and employment law Solicitor, Sarah Buxton, is the latest expert in dentistry to share her expertise and advice with practice managers and business owners. The age-old phrase ‘prevention is better than cure’ has no better use than here. If you’re a practice manager or business owner, having to recruit a new member of staff or let go of a …

How to recruit the bets team member

Four ways to ensure you recruit the best candidate

Zoe Close HR and Team Development, Practice Management Leave a Comment

Interviewing candidates to join your practice team is an important process as it is essential to find the ideal person who is the perfect fit for you and your business. After all, having a team in place who understands what your business is trying to accomplish and works together to meet common goals is the quickest path to business success.