In this episode of bodcast Nicki Rowland looks at why leadership in your dental practice is more important than ever. As the CQC will be focusing heavily on the Well-led KLOE in 2018, the requirement to demonstrate great leadership is in the spotlight. Nicki offers advice about the best way to approach being a good leader to benefit your practice …
Clare Ison, Practice Manager at Beaufort Dental Health Centre, tells her CQC inspection tale about what to expect from an inspection and some words of advice to anyone preparing for one.
In today’s Bodcast Sheila Scott, Nicki Rowland and Sarah Buxton discuss the best ways for practices to avoid employment law issues and CQC failures by recognising the importance of staff training and communication. They offer a range of practical advice on how to tackle poor performance, attitude or behaviour and an insight into why some dental practices are failing their …
Listen to this episode of Bodcast to gain a greater understanding of how CQC inspections have changed. Business consultant, Nicki Rowland gives an insight into the main failings with inspections at present and the subsequent challenges faced by practice managers.
Keeping accurate and up-to-date policies and protocols is a key part of running a dental practice. What’s more, it’s an important factor when it comes to meeting the CQC’s fundamental standards. So, how can you ensure that your practice policies and protocols are up to scratch? Here, compliance expert Pat Langley shares her expert advice on how you can do …
Gain insight into compliance expert, Pat Langley’s expert tips and advice on how you can prepare your whole team for a CQC inspection in this episode of Bodcast.
If a man landed from Mars and wanted to buy your dental practice, would he be able to work out how to run the practice from your policies and protocols? If the answer is no, then this episode of Bodcast with compliance expert Pat Langley is a must for you and your team, to ensure you’re meeting the CQC’s requirements.
In this episode of Bodcast, host Zoe Close catches up with compliance expert Pat Langley to get her expert tips and advice on the best way of ensuring that your patient records are up to scratch!
Listen to support and advice on how to prepare your team for a CQC inspection! In this episode of Bodcast, host Zoe Close catches up with compliance expert Pat Langley to get her guidance on what you and your team can be doing in order to get yourselves inspection ready.
In this second instalment of ‘getting to grips with the CQC’, Area Sales Manager at Practice Plan, Zoe Close, catches up with CQC expert, Harriet Purdie who provides useful insight into the best way to prepare for a CQC inspection.
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