How to stay on the right side of employment law and the CQC

Practice Plan CQC, HR and Team Development, Podcasts, Practice Management Leave a Comment

In today’s Bodcast Sheila Scott, Nicki Rowland and Sarah Buxton discuss the best ways for practices to avoid employment law issues and CQC failures by recognising the importance of staff training and communication. They offer a range of practical advice on how to tackle poor performance, attitude or behaviour and an insight into why some dental practices are failing their …

Is your business sleepwalking in to CQC failure?

Nicki Rowland explains how to keep on top of CQC regulations

Practice Plan CQC, Podcasts, Practice Management Leave a Comment

Listen to this episode of Bodcast to gain a greater understanding of how CQC inspections have changed. Business consultant, Nicki Rowland gives an insight into the main failings with inspections at present and the subsequent challenges faced by practice managers.

Keeping your policies and protocols up to date

How to ensure your practice policies and protocols are up to scratch

Pat Langley CQC, Practice Management Leave a Comment

Keeping accurate and up-to-date policies and protocols is a key part of running a dental practice. What’s more, it’s an important factor when it comes to meeting the CQC’s fundamental standards. So, how can you ensure that your practice policies and protocols are up to scratch? Here, compliance expert Pat Langley shares her expert advice on how you can do …

How to prepare for a CQC inspection with Pat Langley

Practice Plan CQC, Podcasts, Practice Management Leave a Comment

Gain  insight into compliance expert, Pat Langley’s expert tips and advice on how you can prepare your whole team for a CQC inspection in this episode of Bodcast.

What's new in the CQC - policies and protocols

Pat Langley’s expert advice on policies and protocols

Practice Plan CQC, Podcasts Leave a Comment

If a man landed from Mars and wanted to buy your dental practice, would he be able to work out how to run the practice from your policies and protocols? If the answer is no, then this episode of Bodcast with compliance expert Pat Langley is a must for you and your team, to ensure you’re meeting the CQC’s requirements. 

How to ensure your patient records are up to scratch

How to ensure your patient records are up to scratch!

Practice Plan CQC, Podcasts Leave a Comment

In this episode of Bodcast, host Zoe Close catches up with compliance expert Pat Langley to get her expert tips and advice on the best way of ensuring that your patient records are up to scratch!

How to prepare your team for a CQC inspection

How to prepare your team for a CQC inspection

Practice Plan CQC, Podcasts, Practice Management Leave a Comment

Listen to support and advice on how to prepare your team for a CQC inspection! In this episode of Bodcast, host Zoe Close catches up with compliance expert Pat Langley to get her guidance on what you and your team can be doing in order to get yourselves inspection ready.

BodCast episode 2 Harriet Purdie

Getting to Grips with the CQC – Part 2

Practice Plan CQC, Podcasts, Practice Management Leave a Comment

In this second instalment of ‘getting to grips with the CQC’, Area Sales Manager at Practice Plan, Zoe Close, catches up with CQC expert, Harriet Purdie who provides useful insight into the best way to prepare for a CQC inspection.

BodCast Episode 1 Harriet Purdie

Getting to Grips with the CQC – Part 1

Practice Plan CQC, Podcasts, Practice Management 9 Comments

Welcome to the first episode of Bodcast! Today Zoe Close, Area Sales Manager at Practice Plan, brings to you CQC expert, Harriet Purdie, who explains the CQC changes made in 2015, together with an insight into the new fundamental standards. Part one of a two part series, this is hot topic, not to be missed!

Getting to grips with CQC essentials

Getting to grips with CQC Essentials

Shelley Clegg Company News, CQC Leave a Comment

With so much uncertainty clouding CQC and GDC regulations, we’re hosting a series of Regional Events with Apolline, to get your practice up to speed with the dos and don’ts of becoming, and remaining, compliant with the CQC.