Sarah Whittall, Events and Marketing Coordinator, catches up with Business Consultant Richard Collard to find out how he is helping dental practices to turn more patient enquiries into business.
Ringing the Changes
Converting telephone enquiries into consultation bookings is no easy task for the front desk team at any dental practice. I recently attended a workshop on this very topic, delivered by Director of Medenta, Richard Collard and gained some great tips which you can easily implement within your own business.