Calling all Practice Management Teams!

Sarah Whittall Company News, Practice Management Leave a Comment

The Bolton Practice Management Conference is only a couple of weeks away and the preparations are well underway.  The speakers are lined up and ready to go and the topics are already getting people talking. This one-day event is being held in Bolton on 6th June and Reading on 27th June and is guaranteed to be one of the best …

The First Perfect Patient Journey

Ruth Martin Company News, Practice Management Leave a Comment

One of the latest additions to the team, Events and Marketing Coordinator Ruth Martin, brings us up to speed on what to expect from her first project – a series of ‘Perfect Patient Journey’ events. What’s more, she gives you a few things to think about if you’re looking to create the perfect patient journey.  

Phew – What A Show That Was!

Sarah Whittall Company News Leave a Comment

This week, guest blogger Sarah Whittall, Events and Marketing Coordinator at Practice Plan, joins us for a catch-up on the goings-on at The Dentistry Show. Well I wasn’t joking when I said in my pre-show blog that it would be a busy couple of days! My feet are in bits!

What Is A ‘Perfect’ Patient Journey?

Sheila Scott Practice Management Leave a Comment

What we all have to remember about the patient journey is that it’s the patient’s journey, not ours. We have to start thinking about what the patient wants and what the patient is likely to appreciate. My research within dental practices has proven that there are two key things that practices must get right; allowing patients to trust the dentist and the …