1 Jul 2015 • Practice Management
If you want to develop your people management skills, Sheila Scott maintains that the most useful course you could find and book onto will be an on going coaching or counselling skills course.
26 Jun 2015 • Our News
Beth Brown, Events and Marketing Assistant at Practice Plan, introduces a new series of events that are taking the country by storm.
8 May 2015 • Practice Management
Engaged staff are more productive, more focused on customers, work more safely and are more loyal to their employer – but how can you nurture an engaged team? That’s where guest blogger Sheila Scott comes…
24 Feb 2015 • Practice Management
Business consultant, Sheila Scott is back to share some more words of wisdom for this week’s top tip… ‘Develop your vision with the team.’
13 Feb 2015 • Practice Management
*Content updated January 2018 Dental Business Consultant, Sheila Scott, shares her eight sure-start ways to ensure your patients are receiving the treatment journey they expect.
9 Jan 2015 • Practice Management, Our News
For those who don’t know Sheila, she’s an industry guru and has been helping UK dental practices prosper for over 25 years. As a marketer and psychologist, Sheila believes that the customer is king and…
12 Dec 2014 • Practice Management
Sheila Scott shares some tried-and-tested methods to keeping your appointment book busy and gap-free.
1 Dec 2014 • Practice Management
Here’s this week’s top tip, straight from dental business consultant, Sheila Scott: “Be clear about what you expect of team members.” “It may sound simple, but how many of you aren’t getting what you want…
16 May 2014 • Practice Management, Our News
The Bolton Practice Management Conference is only a couple of weeks away and the preparations are well underway. The speakers are lined up and ready to go and the topics are already getting people talking.…
14 Mar 2014 • Practice Management, Our News
One of the latest additions to the team, Events and Marketing Coordinator Ruth Martin, brings us up to speed on what to expect from her first project – a series of ‘Perfect Patient Journey’ events.…
7 Mar 2014 • Our News
This week, guest blogger Sarah Whittall, Events and Marketing Coordinator at Practice Plan, joins us for a catch-up on the goings-on at The Dentistry Show. Well I wasn’t joking when I said in my pre-show…
24 Jan 2014 • Practice Management
What we all have to remember about the patient journey is that it’s the patient’s journey, not ours. We have to start thinking about what the patient wants and what the patient is likely to…