In today’s episode of Bodcast, host Zoe Close, Area Sales Manager at Practice Plan catches up with Business Consultant Sheila Scott to discuss hygienist services within the dental practice. Don’t miss Sheila’s advice on what actions need to be taken to ensure your hygiene books are kept full, without the risk of complaints.
Sheila Scott, one of the dental industry’s leading business consultants, talks about how to communicate effectively with your dental team.
Figuring out how to deal with difficult people in your dental practice team and difficult situations can be a real headache and cause friction between practice owners and staff. Sheila Scott, leading dental business consultant, shares how you can reduce the pain and maintain harmony with your team in 5 easy steps.
Sarah Whittall, Events and Marketing Coordinator, introduces us to The Business Skills Theatre at this year’s BDIA Dental Showcase.
Sheila Scott explains how having the courage to deal with a problem, in the right way, is a much better approach than ‘putting up’ with the repercussions of it.
Once you’ve had a discussion with a team member about improving what they do or how they do things, don’t assume the matter is done and dusted.
Michelle Hardy joins forces with Sheila Scott to share their top tips on how best to involve your team when thinking about leaving the NHS.
If you want to develop your people management skills, Sheila Scott maintains that the most useful course you could find and book onto will be an on going coaching or counselling skills course.
Beth Brown, Events and Marketing Assistant at Practice Plan, introduces a new series of events that are taking the country by storm.
Engaged staff are more productive, more focused on customers, work more safely and are more loyal to their employer – but how can you nurture an engaged team? That’s where guest blogger Sheila Scott comes in as she share her top tips on building an engaged team.