Richard Collard Archives

5 Dec 2022 • Podcasts, Practice Management

How to make a first great impression and stand out from the crowd – Part Two

In the second part of this two part podcast, Les Jones is joined with Richard Collard, Consultant at Practice Plan Group to discuss making a great first impression when a patient calls your dental practice…

17 Nov 2022 • Podcasts, Practice Management

How to make a first great impression and stand out from the crowd – Part One

In this two part podcast, Les Jones is joined with Richard Collard, Consultant at Practice Plan Group to discuss making a great first impression when a patient calls your dental practice and the importance of…

17 May 2017 • Practice Management

Turning telephone enquiries into consultations with Richard Collard

Sarah Whittall, Events and Marketing Coordinator, catches up with Business Consultant Richard Collard to find out how he is helping dental practices to turn more patient enquiries into business.

23 Aug 2016 • Podcasts, Practice Management

How to increase treatment plan uptake

Today’s unmissable episode of Bodcast is hosted by Sales and Marketing Director, Nigel Jones. In this episode, Nigel is joined by Richard Collard and together they share their expert advice and guidance on ways in which…

16 Mar 2016 • Practice Management

Ten Top Tips for Turning Telephone Enquiries into Appointments

Your telephone is one of the most powerful tools in your practice, when used correctly! To help you to harness the full potential of yours, Richard Collard from Medenta rounds up his ten top tips on…

11 Dec 2015 • Practice Management

4 Tips for Effective Selling in Dentistry

Richard Collard from Medenta breaks down the ‘trust equation’ for professional business consultants and explains how it can be used in dentistry, offering four tips for effective selling in dentistry.

28 Sep 2015 • Practice Management, Our News

Ringing the Changes

Converting telephone enquiries into consultation bookings is no easy task for the front desk team at any dental practice. I recently attended a workshop on this very topic, delivered by Director of Medenta, Richard Collard…

18 Sep 2015 • Our News

Behind the Scenes at our Regional Events with Amy D’Arcy-Burt

With the new series of Regional Events now up and running, Events and Marketing Assistant Beth Brown caught up with Amy D’Arcy-Burt to see how her first few events have gone.

26 Jun 2015 • Our News

Beth Brown Introduces Practice Plan Regional Events

Beth Brown, Events and Marketing Assistant at Practice Plan, introduces a new series of events that are taking the country by storm.

9 Mar 2015 • Practice Management

Talk in HD

‘Talk in HD’ – that’s today’s Top Tip from selling coach and Medenta Director, Richard Collard.

5 Nov 2014 • Marketing and Design, Practice Management

Assess the Issues

‘Measure new Enquiries’ is today’s top tip courtesy of Richard Collard from Medenta.

5 Sep 2014 • Marketing and Design, Our News

Learn How You Can Turn Your Telephone Into A Business-Building Tool

Sarah Whittall, Events and Marketing Coordinator at Practice Plan, introduces the new event series Ringing the Changes, and gives you an insight into how it can help you to boost your profits.