Turn Your Patients into Fans.

Laura Horton explains how going above and beyond expectations is the key to creating dedicated fans and attracting new patients to your practice.

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How Do I Get My Team to Work as a Team?

Are your team working together to meet their fullest potential? If not then read on to find out Emma John’s five top tips on how you can get your team working together more effectively.

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When is it Okay to Deny Flexible Working?

Many employers are under a misconception that an employee has the right to change their hours and work flexibly if they want to, however, this isn’t strictly the case. Here, Employment Law and HR specialists…

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What is it About Selling That Makes You Uncomfortable About Selling to Your Patients?

It won’t come as a surprise that being able to communicate is a top-of-the-list requirement for any modern-day, forward-thinking dental practice, especially when past research from the BDIA shows that patients are now keener than…

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What’s in Store For You at This Years BDIA Dental Showcase?

Sarah Whittall, Events and Marketing Coordinator at Practice Plan, gives us an insight into what we can expect from this year’s BDIA Dental Showcase.

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Accidentally ‘not bad’ at this design lark!

The year was 1988, Bros were number 1 and I was a 15 year old schoolboy being asked what I wanted to do for a career. Our careers officer was called Mr Simms. All I…

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How to Market Your Dental Practice

Practice Marketing Coordinator, Becky Lawrence, shares her experience of heading over to Solihull to hear Les Jones impart his wise words of marketing wisdom!

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Measure This, Measure That – But Does It Really Matter?

Do you measure the success of everything you do in your dental practice? Is measurement a way of life for you and your team? Do you think it’s important? Here, Nigel Jones talks about the…

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Learn How You Can Turn Your Telephone Into A Business-Building Tool

Sarah Whittall, Events and Marketing Coordinator at Practice Plan, introduces the new event series Ringing the Changes, and gives you an insight into how it can help you to boost your profits.

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How To Market Your Dental Practice

Events and Marketing Coordinator Danielle Quigley explains why Practice Plan’s latest marketing events will have you bouncing back to your dental practice, bursting with new ideas.

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The Importance Of A Contract Of Employment

Looking for some clarity on what should be included in your contracts of employment? Here, employment law and HR specialists Peninsula Business Services simplify what’s legally required from you in a contract of employment and…

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Time Flies Even When You’re Not Having Fun

Do you find there aren’t enough hours in the day to get everything done? Well, to help you squeeze the most out of your time, Regional Support Manager Emma Sillars shares her top time-management tips!

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Are You Really Meeting Your Patients Needs?

Sheila Scott explains why understanding your patients and listening to what it is they need is the most important and worthwhile area of your marketing strategy.

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The Best Kept Secret in Town – Part 1

What I love about my team is their enthusiasm to see the practice succeed. Last year, I threw it open to them to help me shape the practice’s marketing plan for 2014. One of the…

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Five Top Tips From Marketing Expert Les Jones.

Les Jones, The Business of Dentistry Magazine’s Editor and Marketing Director of Practice Plan, will be touring the UK in September, delivering a series of one-day marketing masterclasses entitled ‘How to Market Your Dental Practice’.…

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Strawberry Cake and the Halo Effect

From her experience of visiting hundreds of practices all over the UK, Regional Support Manager Emma Sillars discusses why first impressions really do count and how you can polish up on yours! A recent study…

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Success at the Bolton Practice Managers’ Conference

After the success of the first Practice Management Conference in Bolton on the 6th June, we caught up with Event Organiser Ruth Martin to find out a little bit more.

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Calling all Practice Management Teams!

The Bolton Practice Management Conference is only a couple of weeks away and the preparations are well underway.  The speakers are lined up and ready to go and the topics are already getting people talking.…

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