your questions answered

Where is the best place to begin when considering a diary zoning system?

Lisa Bainham Practice Management Leave a Comment

This is a question that we often get asked to advise on, particularly by practice managers who are looking for a system that will ease the day-to-day running of the practice. Appointment zoning does exactly that, providing a structure for the front desk team to better manage the clinicians’ time which increases efficiency, making the entire team less stressed and …

Expert advice from Carol Groombridge

How to see what your patients see

Practice Plan Podcasts, Practice Management Leave a Comment

Business Coach Carol Groombridge explains why it’s important to take a step back and look at your practice as a patient would. Sometimes the little things that you don’t notice can be the things that make a huge difference to your patients. What you’ll hear: The importance of the patient experience and the factors that contribute to that Examples of …

Health care dentistry

A journey from care homes to dentistry and lessons learned along the way

Matt Hadman CQC, Practice Management Leave a Comment

Following a 10-year career in healthcare – particularly managing both NHS and private services for those with learning disabilities or terminal illnesses, Matt Hadman made the move into dentistry. Here, he discusses how his experiences helped him when he became a practice manager and in his latest role supporting dental teams…

Key challenges facing a practice manager and how to overcome them

Practice Plan Podcasts, Practice Management Leave a Comment

Don’t miss this episode of Bodcast with the President of ADAM and Practice Manager, Lisa Bainham. In it, Lisa shares some of the key challenges she’s faced as a practice manager and how she has worked to overcome these, as well as providing insight into the key influences within the dental industry which impact upon practice managers. 

Don't let fear stand in your way

Don’t let your fears stand in the way of your business success!

Sarah Barnard Practice Management Leave a Comment

The prospect of change can feel daunting for many. In a dental practice setting that fear and subsequent avoidance of change can prevent real success and business achievement. With this in mind, Regional Support Manager, Sarah Barnard explains why it’s important not to let fear stand in the way of achieving your goals and how, with the right plan and …