your questions answered

Where is the best place to begin when considering a diary zoning system?

Lisa Bainham Practice Management Leave a Comment

This is a question that we often get asked to advise on, particularly by practice managers who are looking for a system that will ease the day-to-day running of the practice. Appointment zoning does exactly that, providing a structure for the front desk team to better manage the clinicians’ time which increases efficiency, making the entire team less stressed and …

How to fill the white space in your diary

How to Fill the White Space in Your Diary

Janet Clarke Practice Management Leave a Comment

For many of the practice owners that I work with, it seems to be given that certain procedures and processes within the practice are working, but are you sure they are? And how often do you review them with your team? For instance, I recently came across a couple of practices that felt they had too much ‘white space’ in …