Expert advice from Les Jones

Issues you’re overlooking in practice

Guest Writer Marketing and Design, Podcasts, Practice Management Leave a Comment

Les Jones discusses the possibility that your patients see things differently to you when it comes to the ‘little things’ you’ve learned to live with in practice. He talks about the potential damage this could be doing to your business and how to address it. What you’ll hear: Examples of things you might be overlooking The impact an unresolved issue …

How to soothe practice headaches

How to tackle three big headaches faced by dental teams

Zoe Close Practice Management Leave a Comment

During my 30 years in the dental profession, including many years working in both private and NHS practices, I would say that the challenges facing private practices have remained largely unchanged. Perhaps with the exceptions of the CQC with more rigorous regulation and compliance, managing NHS contracts and ensuring delivery of UDAs, and the increasing competitiveness in the private market …