Lisa Bainham Archives - Practice Plan

16 Jan 2024 • Podcasts, Practice Management, Mental Health

Supporting women going through the menopause

Zoe Close, Head of Sales at Practice Plan catches up with Lisa Bainham, Practice Manager at The Old Surgery dental practice to talk about menopause, how it affects them and how to support women going…

14 Apr 2023 • Blog, Practice Management

Keeping things in the family – Lisa Bainham

As she approaches her 20-year anniversary of being with Practice Plan, Area Manager, Suki Singh spoke to Lisa Bainham, Practice Manager at the Old Surgery in Crewe and President of the Association of Dental Administrators…

10 Sep 2021 • Podcasts, Practice Management

How to minimise last minute cancellations

Nicola Gresty, Area Manager at Practice Plan is joined with Lisa Bainham, Practice Manager at The Old Surgery dental practice to talk about missed appointments and how to avoid them. What you’ll hear: How often…

30 Jul 2021 • Podcasts, Practice Management

How to upskill and get the best out of your dental nurses

In this weeks bodcast, Jonathan Drury catches up with Lisa Bainham, Practice Manager at The Old Surgery dental practice to discuss the importance of investing and supporting your dental nurses. What you’ll hear: How Lisa…

10 Mar 2021 • Podcasts

My career in dentistry

The first episode in our new Bodcast mini-series focusing on life stories, Nicola Gresty, Area Manager at Practice Plan Group is joined by Lisa Bainham, Practice Manager at The Old Surgery Dental Practice where they…

29 Jul 2019 • Blog, NHS

How we manage offering both NHS and private dentistry

Introducing private dentistry into an NHS practice is a step many take. Whether it be on the way to turning fully private or the end goal in itself, offering both services introduces a new element…

15 Jan 2019 • Podcasts, Practice Management

Handling complaints in practice

Lisa shares her best practises on how to deal with complaints to prevent them from escalating. She discusses the importance of being prepared and how it is important to learn from any complaints you do…

12 Sep 2018 • Practice Management

Where is the best place to begin when considering a diary zoning system?

This is a question that we often get asked to advise on, particularly by practice managers who are looking for a system that will ease the day-to-day running of the practice. Appointment zoning does exactly…

17 Jul 2018 • Podcasts, Practice Management

Must do’s when running a referral service

As practice manager in a thriving referral practice, Lisa Bainham shares her advice on how to build a successful referral service. What you’ll hear: How to build your reputation Things to consider when communicating with…

2 Jan 2018 • Podcasts, Practice Management

Lisa Bainham explains why you should zone your appointment book

With 18 years experience as practice manager at The Old Surgery in Crewe, Lisa Bainham is well placed to share tried and tested methods to help you fully utilise your appointment book. She explains the…

3 Oct 2017 • Podcasts, Practice Management

How to hold a successful children’s open day

In this episode of Bodcast experienced Practice Manager and President of ADAM, Lisa Bainham, talks to Nigel Jones about the benefits of holding practice open days for children. She offers advice and practical tips for…

25 Jul 2017 • Podcasts, Practice Management

Key challenges facing a practice manager and how to overcome them

Don’t miss this episode of Bodcast with the President of ADAM and Practice Manager, Lisa Bainham. In it, Lisa shares some of the key challenges she’s faced as a practice manager and how she has worked to overcome…

10 Apr 2017 • Practice Management

The Role of a Successful Practice Manager

Lisa Bainham has been the Practice Manager of award-winning dental practice, The Old Surgery, for the past eighteen years. In 2016, she took over the presidency of The Association of Dental Administrators and Managers (ADAM). Here,…