Do you measure the success of everything you do in your dental practice? Is measurement a way of life for you and your team? Do you think it’s important? Here, Nigel Jones talks about the topic of business measurement and whether it really is important.
Practice Plan’s Former Technical Director Graham Penfold shares what he thinks are some of the most important areas to keep your practice at its best during tough times. Many businesses are having a tough time battling through the recession. So, in times like these, there are three key areas to focus on – exceptional customer service, choice and information.