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A Day in The Life of a Regional Support Manager – Emma Sillars

Emma Sillars Company News Leave a Comment

When asked to write a blog about what a day in the life of a Practice Plan Regional Support Manager is like I quickly realised that just talking about one day wouldn’t give a real insight into how varied my job can be. So, me being me, I thought that just as I do in my job, I’d go that …

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Ringing the Changes

Emma Sillars Company News, Practice Management Leave a Comment

Converting telephone enquiries into consultation bookings is no easy task for the front desk team at any dental practice. I recently attended a workshop on this very topic, delivered by Director of Medenta, Richard Collard and gained some great tips which you can easily implement within your own business.

Strawberry Cake and the Halo Effect

Emma Sillars Practice Management Leave a Comment

From her experience of visiting hundreds of practices all over the UK, Regional Support Manager Emma Sillars discusses why first impressions really do count and how you can polish up on yours! A recent study revealed that if a cake has strawberries on the top, we estimate that it has 16% less calories than the same cake without the strawberries! …

The Price Is Right!

Emma Sillars Marketing and Design, Practice Management Leave a Comment

The importance of positioning your prices correctly (as well as making sure you’re meeting GDC standards) – a handy tip from Regional Support Manager, Emma Sillars. Last year, a new series of GDC standards were released for the dental team and there is one particular point which relates to costs: