A new helpline for struggling dentists

A new helpline for struggling dentists

Jeremy Cooper NHS Confidence Monitor - Industry comments Leave a Comment

One dentist is on a ‘personal mission’ to create a helpline to support his colleagues. Jeremy Cooper, who graduated in 1982 and is now based in Salford, wants to set up a 24-hour one-stop-shop phone helpline, backed up by a website, for dentists. It would be run by dentist volunteers offering advice and signposting callers who need help with any …

Put yourself in the picture

Putting yourself in the picture

Les Jones Marketing and Design, Social Media and Digital Marketing Leave a Comment

Les Jones makes the case for using real images and photos to bring your patient experience to life online… There’s a dentist, whose picture you might have seen, who holds the record for working at the most dental practices in the UK. The number is a little vague, but I reckon he’s either the principal or an associate at over …

5 steps you should take with new starters

Five steps you should take with new starters

Janet Edwards HR and Team Development, Practice Management Leave a Comment

Janet Edwards, HR Manager at Practice Plan explains the right processes to have in place when it comes to integrating a new team member. Even the most self-confident of people may experience some form of anxiety during their first few weeks at work. First impressions count and a planned induction programme is the most effective way to help someone settle …

Practice Plan Workshop Tour

What does a Practice Plan Workshop Tour entail?

Practice Plan Practice Management Leave a Comment

Top hats and toast…two things that are not often synonymous with running a dental practice. Yet under the expert guidance of Sheila Scott and Chris Barrow, these two items were used during Practice Plan’s last Workshop Tour to help practices find new ways of discussing issues, generating ideas and solving problems.

The value a TCO brings

The value treatment coordinators bring to our practice

Guest Writer Practice Management Leave a Comment

Suki Singh, Regional Support Manager at Practice Plan, speaks to Rachel Dilley, Practice Manager, about how they incorporate the treatment coordinator role into their team… Treatment coordinators (TCOs) have worked in dentistry since the eighties, and yet for some there is still scepticism around the value they bring to a practice. I caught up with Rachel Dilley, Practice Manager at …

How to create an A team

Managing expectations to create an A-team

Zoe Close HR and Team Development Leave a Comment

After hearing that business consultants Laura Horton and Michael Bentley will be speaking about team development at the British Dental Conference and Dentistry Show, Zoe Close from Practice Plan caught up with the pair to find out more… Practice life runs a lot smoother when the expectations of the team and the practice owner are aligned and, therefore, their relationship …

Leading a dental team

The philosophy of leading a dental team

Colin Campbell Practice Management Leave a Comment

Zoe Close from Practice Plan speaks to Colin Campbell, oral surgeon and founder of The Campbell Academy, about leadership within a dental practice… Strong leadership is one of the key non-clinical skills that can drive a practice to grow and help to ensure profitability. However, it’s not necessarily emphasised during dental training and can be something that many struggle with. …

Future of practice ownership

What does the future of practice ownership look like?

David Houston, Tony Kilcoyne NHS Dental Landscape Leave a Comment

David Houston and Tony Kilcoyne explore what the future holds when it comes to owning a dental practice… While there may be no formal career pathway for dentists entering the profession, traditionally the route went from graduate to associate to practice owner. However, as the costs of owning a practice increase, along with the legislation that owners have to contend …