Zoe Close explains the reasons to invest in developing your team, even if it’s an established one. She illustrates how continued training will benefit both them and the whole practice.
What to measure in practice to ensure you’re successful
Business Coach Carol Groombridge explains what you need to be monitoring in your practice in order to be sure you’re meeting your sales objectives, and the best way in which to do this.
The value treatment coordinators bring to our practice
Suki Singh, Regional Support Manager at Practice Plan, speaks to Rachel Dilley, Practice Manager, about how they incorporate the treatment coordinator role into their team… Treatment coordinators (TCOs) have worked in dentistry since the eighties, and yet for some there is still scepticism around the value they bring to a practice. I caught up with Rachel Dilley, Practice Manager at …
Managing expectations to create an A-team
After hearing that business consultants Laura Horton and Michael Bentley will be speaking about team development at the British Dental Conference and Dentistry Show, Zoe Close from Practice Plan caught up with the pair to find out more… Practice life runs a lot smoother when the expectations of the team and the practice owner are aligned and, therefore, their relationship …
The philosophy of leading a dental team
Zoe Close from Practice Plan speaks to Colin Campbell, oral surgeon and founder of The Campbell Academy, about leadership within a dental practice… Strong leadership is one of the key non-clinical skills that can drive a practice to grow and help to ensure profitability. However, it’s not necessarily emphasised during dental training and can be something that many struggle with. …
What does the future of practice ownership look like?
David Houston and Tony Kilcoyne explore what the future holds when it comes to owning a dental practice… While there may be no formal career pathway for dentists entering the profession, traditionally the route went from graduate to associate to practice owner. However, as the costs of owning a practice increase, along with the legislation that owners have to contend …
How to gain an hour by delegating effectively
Feel like there aren’t enough hours in the day and your to do list is ever growing? Ashley Latter shares his advice for mastering the art of delegation to give you back more hours in the day.
The difference between great leadership and great management
Suki Singh looks at what it means to lead and manage well, and the difference between the two… Successfully running a business such as a dental practice requires strong leadership and good management. The two are not interchangeable terms, as people sometimes think, and don’t necessarily come from the same person within the practice. However, great leaders can feel that …
Mark Topley explains how Corporate Social Responsibility (CSR) benefits the community but also your practice.
Mark talks to Nigel Jones about why CSR should be a fundamental part of every business and dispels the myth that it is only relevant to big corporations. He explains how focusing on CSR within your practice can increase both patient and team engagement, the positive impact it can have on your business as a whole and how to begin …
Embedding compliance into practice life
“I do compliance on a Friday.” Sound familiar? This is something I have heard time and again while visiting practices during my years in the profession. And, while it’s great that compliance is being done, for it to be done to the standard required and the entire team to have the level of knowledge expected by the CQC, it needs …