How Practice Plan helped a dentist turn around his business and expand his horizons

Regional Support Manager, Jayne Gibson recounts how an NHS dentist who was facing the prospect of having to close one of his two surgeries in Workington, Cumbria is now looking forward to making full use…

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What is systemic resilience and how can it help you and your employees?

Leadership coach Johanna Hooper looks at systemic resilience and how it can help you in practice…. ‘What is systemic resilience?’ I hear you saying. I know, it’s a bit of a mouthful isn’t it. Well,…

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Six ways to show your staff how much you appreciate them

Regional Support Manager Donna Hall brings you six ways to show your team how much you appreciate them… The team you have around you are the life and soul of the practice, but it can…

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How to keep your team motivated

Practice Plan Regional Support Manager, Lou Bone, looks at what you can do to motivate you and your team following a tough few years…. It’s safe to say that practice staff really have had a…

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The importance of Equality, Diversity and Inclusion in the workplace

Wesleyan’s Inclusion and Diversity Manager, Naheem Ahmed looks at Equality, Diversity and Inclusion in the workplace and why it is important for practices to comply with the law… What is Equality, Diversity and Inclusion? When…

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Being your own best friend

Andy Elwood explores five ways to improve your mental health by being your own best friend…. We’ve all had rough patches in the last year and the way I’ve coped is by using a technique…

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Find out how to revive your team’s passions for their roles and help them flourish on Practice Plan’s Workshop Tour

After more than two years of mostly virtual contact with others, it’s time to embrace the in-person world once again. This year’s Practice Plan Workshop Tour is back to being a real-life, touchy-feely event once…

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Looking after the welfare of your team

Dental Business Coach and Patient Experience and Complaints Manager, Michael Bentley talks to Regional Support Manager, Deborah Bell, about the importance of looking after a practice team’s welfare and shares what he’s learned from completing…

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How the pandemic helped Bridge2Aid develop a new sustainable model.

The pandemic forced many charities to halt their activities abruptly. Some organisations used this period of forced inactivity to reassess their activities and look for ways of doing things better. Practice Plan Regional Support Manager,…

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New World Juggling

Practice Plan Area Manager, Gary Nelson muses on how we’re still juggling, but in a different world. Let me begin if I may with one of my favourite quotes… ‘Isn’t it funny how day by…

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Five small ways to lift your mood and spirit

Here, we look at five ways you can lift your own mood and spirit and that of your staff… We can all feel a little bit low sometimes, and that could be down to things…

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Making changes to contracted hours

Employment and HR Lawyer, Sarah Buxton, lays out the correct process you need to follow when it comes to changing your teams contracted hours… There may come a time in your practice where, for one…

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The benefit of personal progress interviews

Practice Plan Regional Support Manager, Josie Hutchings, looks at why ‘personal progress interviews’ are better than appraisals and how you can get the most out of them… When it comes to reviewing the performances of…

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Five seconds to move your patients up or down

Les Jones talks about the importance of setting the right tone during the first few seconds of a patient’s visit to a practice. I was recently reminded of how important first impressions are in any…

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How to encourage mental resilience within your team

Louise Bone asks Johanna Hooper, a performance coach who specialises in leadership, three burning questions on how to support your team through tough times… LB: How can practice leaders support their team with the stress…

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Mindfulness – it’s like gym training for the brain

Caroline Suggett shares her two top mindfulness techniques that can help you take a break from the stresses and strains of practice life… First off, like many people you may be thinking, what is mindfulness?…

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Top tips for staff induction programmes

Zoe Close looks at what you need to include in induction programmes to give your new staff the best chance of succeeding in their new role… It can be quite daunting for a new employee…

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The more things change, the more they stay the same

Area Manager, Gary Nelson reflects on some things that, in this time of great change, are likely to stay the same. ‘I thought I would share some observations based on what I’ve seen during 20…

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