Listen to support and advice on how to prepare your team for a CQC inspection! In this episode of Bodcast, host Zoe Close catches up with compliance expert Pat Langley to get her guidance on what you and your team can be doing in order to get yourselves inspection ready.
Get up to speed with the changes brought in by the CQC on 1st April 2015 by listening to today’s episode of Bodcast! Host, Zoe Close is joined by Pat Langley who provides a useful reminder of how the CQC inspects and regulates your dental practice.
With so much uncertainty clouding CQC and GDC regulations, we’re hosting a series of Regional Events with Apolline, to get your practice up to speed with the dos and don’ts of becoming, and remaining, compliant with the CQC.
Dealing with a complaint about something or someone in your practice isn’t always easy, but here Practice Manager and Dental Business Consultant Emma John explains how you can use complaints to your advantage.