Sheila Scott, one of the dental industry’s leading business consultants, talks about how to communicate effectively with your dental team.
In previous blogs I’ve drawn a comparison between trying to design the next English NHS dental contract and solving a Rubik’s Cube – as fast as you get one part sorted, you realise that, in the process, you’ve inadvertently messed up another part!
How does a pair of boxed Nike trainers represent how some practices try working towards their goals? Guest blogger Eleanor Young (Regional Support Manager at Practice Plan) explains…
As the finer details of the proposed NHS contract reform become clearer, many dentists, faced with a limited scope for increasing income and a growing administrative burden, are starting to seriously consider a move to private dentistry.
‘Talk in HD’ – that’s today’s Top Tip from selling coach and Medenta Director, Richard Collard.
Laura Horton regularly helps and advises practices on how to get patient conversions and what steps to take to increase your chances of success. This blog rounds up her top tips on doing just that!
Sheila Scott shares some tried-and-tested methods to keeping your appointment book busy and gap-free.
It won’t come as a surprise that being able to communicate is a top-of-the-list requirement for any modern-day, forward-thinking dental practice, especially when past research from the BDIA shows that patients are now keener than ever to talk to their dentist, but is the profession doing everything it can to match up to this?
Practice Marketing Coordinator, Becky Lawrence, shares her experience of heading over to Solihull to hear Les Jones impart his wise words of marketing wisdom!
What I love about my team is their enthusiasm to see the practice succeed. Last year, I threw it open to them to help me shape the practice’s marketing plan for 2014. One of the ideas that my front desk team decided we must do was to go and deliver a week of awareness in our local shopping centre.