A beginner’s guide to radio advertising

Laura Manston from our Practice Marketing team looks at the key things to consider to create successful radio adverts…

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How to create compelling video testimonials

Ashley Latter explains the benefits of recording video testimonials with your patients. He talks through how you can use them and shares his advice on how best to approach patients to take part. What you’ll…

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Creating a bigger better brand for your practice

Contrary to popular belief a rebrand is not simply a ‘new logo’. It’s a large-scale project to create the visual representation of who you are to your patients, which will be carried through everything from…

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Every second counts

Kevin Lewis shares the results of research into interactions between clinicians and patients, and discusses their relevance to dentistry when it comes to building rapport within the limited time of appointments…

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How to turn your existing patients into raving fans

With experts claiming that we see up to 5000 adverts per day trying to get our attention and sell us something, word of mouth recommendation and digital recommendation have become more important than ever before.…

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Why the numbers are adding up for private practice owners

The British Dental Industry Association’s (BDIA) recently published *Spotlight 2018 research has revealed an apparent sea change in attitudes towards NHS and private dentistry over the last decade. The BDIA’s survey, which examines the split…

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A quick guide to responding to people via social media

The rise of social media has given dental practices and their employees the opportunity to reach patients and online communities with timely updates and information, at the click of a button. While this can be…

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How can NHS dentists take more control over their practice’s future?

One of the recurring themes of the recent Confidence Monitor survey that Practice Plan carried out among dentists was that NHS dentists believe their future is in the hands of a government that they don’t…

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Putting your practice images in focus

Have you thought about the images you use on your various platforms such as your printed marketing communications, social media or website? Badly considered images could be costing your practice new patients by being a…

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Issues you’re overlooking in practice

Les Jones discusses the possibility that your patients see things differently to you when it comes to the ‘little things’ you’ve learned to live with in practice. He talks about the potential damage this could…

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5 easy ways to tell if you need to consider rebranding

How you brand your practice (through your logo, marketing literature and décor) is essential in making the right connection and impression with your target audience. But is your branding truly reflecting the personality and positioning…

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What’s your signal to noise ratio?

Imagine, for a moment, that I am a prospective patient in your area looking for a new dental practice. Of course, I’m a modern consumer, so I’m not an easy catch. I’m looking around a…

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How to overcome fee objections

Dealing with price objections can be extremely challenging, especially when a patient is shopping around.  Ashley Latter shares proven strategies to help you develop your unique selling points and increase your case acceptance without having…

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How can I build up the referral side of my business

This is something our regional support managers are often asked, especially since building the referral side of your business will support the growth and sustainability of your dental practice. A personal recommendation is a powerful…

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Writing for your target audience

How much do you consider your audience when you create a marketing campaign, or even a poster or flyer? Every marketing campaign should be targeted towards a particular type of person. Do you know who…

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The impact of GDPR on our practice

We just recently passed the six-month mark since the introduction of new data protection regulation (GDPR). To find out how one practice has managed these changes, Josie Hutchings, Regional Support Manager at Practice Plan, spoke…

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40 years to go… why an exit strategy could ruin your business

Colin shares some personal insights into why he has committed to work within dentistry until he is 85. He talks about the advantages of a long-term approach which removes some of the pressures of day-to-day…

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A matter of trust

Steve Croston, owner of Church Road Dental Practice, discusses how changing plan provider was a matter of trust… After becoming the sole owner of my practice, I took the opportunity to move to a new…

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