How to create an A team

Managing expectations to create an A-team

Zoe Close HR and Team Development Leave a Comment

After hearing that business consultants Laura Horton and Michael Bentley will be speaking about team development at the British Dental Conference and Dentistry Show, Zoe Close from Practice Plan caught up with the pair to find out more… Practice life runs a lot smoother when the expectations of the team and the practice owner are aligned and, therefore, their relationship …

Leading a dental team

The philosophy of leading a dental team

Colin Campbell Practice Management Leave a Comment

Zoe Close from Practice Plan speaks to Colin Campbell, oral surgeon and founder of The Campbell Academy, about leadership within a dental practice… Strong leadership is one of the key non-clinical skills that can drive a practice to grow and help to ensure profitability. However, it’s not necessarily emphasised during dental training and can be something that many struggle with. …

Invest to impress

Invest to impress – does your practice make the right first impression?

John Clarke Practice Management Leave a Comment

‘You never get a second chance to make a first impression’ is a phrase we often hear in life, whether it’s attending a job interview, going on a date (not that I can remember!) or buying a house. Regardless of whether you agree with the validity of the statement or not, the chances are you will have endured contrasting experiences …

Managers and leaders

The difference between great leadership and great management

Suki Singh HR and Team Development Leave a Comment

Suki Singh looks at what it means to lead and manage well, and the difference between the two… Successfully running a business such as a dental practice requires strong leadership and good management. The two are not interchangeable terms, as people sometimes think, and don’t necessarily come from the same person within the practice. However, great leaders can feel that …

Impossible

Kevin Lewis: taking more control of the future could lessen anxiety among profession

Nigel Jones NHS Confidence Monitor - Industry comments, NHS Dental Landscape Leave a Comment

Nigel Jones interviews Kevin Lewis about the reasons for dentists’ anxiety around complaints and litigation, and whether there is cause for optimism that this may change… Anxiety about complaints and litigation is rife among the dental profession, according to the recent Confidence Monitor survey of more than 400 dentists. Whilst many may well have predicted these results, they do provide …