Leading a dental team

The philosophy of leading a dental team

Colin Campbell Practice Management Leave a Comment

Zoe Close from Practice Plan speaks to Colin Campbell, oral surgeon and founder of The Campbell Academy, about leadership within a dental practice… Strong leadership is one of the key non-clinical skills that can drive a practice to grow and help to ensure profitability. However, it’s not necessarily emphasised during dental training and can be something that many struggle with. …

Invest to impress

Invest to impress – does your practice make the right first impression?

John Clarke Practice Management Leave a Comment

‘You never get a second chance to make a first impression’ is a phrase we often hear in life, whether it’s attending a job interview, going on a date (not that I can remember!) or buying a house. Regardless of whether you agree with the validity of the statement or not, the chances are you will have endured contrasting experiences …

Managers and leaders

The difference between great leadership and great management

Suki Singh HR and Team Development Leave a Comment

Suki Singh looks at what it means to lead and manage well, and the difference between the two… Successfully running a business such as a dental practice requires strong leadership and good management. The two are not interchangeable terms, as people sometimes think, and don’t necessarily come from the same person within the practice. However, great leaders can feel that …

Impossible

Kevin Lewis: taking more control of the future could lessen anxiety among profession

Nigel Jones NHS Confidence Monitor - Industry comments, NHS Dental Landscape Leave a Comment

Nigel Jones interviews Kevin Lewis about the reasons for dentists’ anxiety around complaints and litigation, and whether there is cause for optimism that this may change… Anxiety about complaints and litigation is rife among the dental profession, according to the recent Confidence Monitor survey of more than 400 dentists. Whilst many may well have predicted these results, they do provide …

Evolution of Brand

The changing brand landscape in dentistry

Les Jones Marketing and Design Leave a Comment

For the majority of my life, I have had no concept of ‘brand’ in relation to a dental practice. The dentist was…well, the dentist! The person I went to see every six months for about 15 minutes. My practice was close by and my dentist was very pleasant, but my modus operandi was always to get in and get out …

Expert advice from Thomas Coates

How to avoid your Lawyer

Practice Plan Podcasts, Practice Management Leave a Comment

Thomas Coates discusses the measures you should take to ensure that you don’t find yourself in costly disputes with business partners, staff and even family members. He talks about how putting legal agreements in place right from the start is vital and can save headaches, heartache and cost in the long run.

income losses

Has the extreme weather left you facing clawbacks or a loss of income?

Nigel Jones NHS Dental Landscape Leave a Comment

A regular and predictable income is the holy grail for any business and that’s no different for dental practices. Nigel Jones discussed how a dental practice can generate an income, even when they are forced to close or the dentist is away on holiday. Due to the recent exceptional weather circumstances, many practices have experienced closures and appointment cancellations. I …

Retirement-planning

The dos and don’ts of retirement planning

John Clarke HR and Team Development Leave a Comment

Time-consuming administration, challenging NHS contracts and record practice values have led to an increasing number of dentists looking to retire early, typically between the ages of 50 and 55. Many dentists have an idea of what they would like to do after they finish work but often the hardest decision is the timing of retirement and understanding when they can …