Managing negative online reviews

Donna Hall shares advice on what to do if your practice receives a negative online review…

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Get yourself CQC inspection ready

Pat and Clare explain the latest updates from the CQC, offering guidance on what you should be doing in your practice in light of these updates and share their top tips for a successful inspection.

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Managing expectations to create an A-team

After hearing that business consultants Laura Horton and Michael Bentley will be speaking about team development at the British Dental Conference and Dentistry Show, Zoe Close from Practice Plan caught up with the pair to…

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Could your practice signage be costing you patients?

A few days ago, I was visiting a dental practice in a big town centre with a colleague. As we approached the practice, we stopped at a set of traffic lights and my colleague said,…

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How to be a great leader

Chris Barrow explains the differences between leadership and management and talks about the four key characteristics of a good leader.

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The philosophy of leading a dental team

Zoe Close from Practice Plan speaks to Colin Campbell, oral surgeon and founder of The Campbell Academy, about leadership within a dental practice… Strong leadership is one of the key non-clinical skills that can drive…

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Invest to impress – does your practice make the right first impression?

‘You never get a second chance to make a first impression’ is a phrase we often hear in life, whether it’s attending a job interview, going on a date (not that I can remember!) or…

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How to gain an hour by delegating effectively

Feel like there aren’t enough hours in the day and your to do list is ever growing?  Ashley Latter shares his advice for mastering the art of delegation to give you back more hours in…

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The difference between great leadership and great management

Suki Singh looks at what it means to lead and manage well, and the difference between the two… Successfully running a business such as a dental practice requires strong leadership and good management. The two…

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Kevin Lewis: taking more control of the future could lessen anxiety among profession

Nigel Jones interviews Kevin Lewis about the reasons for dentists’ anxiety around complaints and litigation, and whether there is cause for optimism that this may change… Anxiety about complaints and litigation is rife among the…

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The changing brand landscape in dentistry

For the majority of my life, I have had no concept of ‘brand’ in relation to a dental practice. The dentist was…well, the dentist! The person I went to see every six months for about…

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How to avoid your Lawyer

Thomas Coates discusses the measures you should take to ensure that you don’t find yourself in costly disputes with business partners, staff and even family members. He talks about how putting legal agreements in place…

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Has the extreme weather left you facing clawbacks or a loss of income?

A regular and predictable income is the holy grail for any business and that’s no different for dental practices. Nigel Jones discussed how a dental practice can generate an income, even when they are forced…

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Ashley Latter shares his advice for promoting your membership plan in practice

Ashley covers all the important things you need to think about when promoting your plan. He explains the importance of ensuring your whole team is clear why you have a plan. He covers what they…

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Young dentists at the coal face

Our experience – beginning life as a dentist Recent BDA research has revealed that more than half of dentists aged under 35 are planning to leave the NHS within five years and 10% intend to…

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Nicki Rowland explains how to be a good leader and how to evidence this in a CQC inspection.

In this episode of bodcast Nicki Rowland looks at why leadership in your dental practice is more important than ever. As the CQC will be focusing heavily on the Well-led KLOE in 2018, the requirement…

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Advice for preparing to grow your business with Carol Groombridge

Carol draws on more than 10 years of experience as a dental consultant to share her top tips for preparing your dental practice if you are planning to grow. She talks about all the things…

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The Big Interview: Tony Kilcoyne

A few months after his election to the BDA’s Principal Executive Committee (PEC), we caught up with Tony Kilcoyne to find out whether he can offer the same outspoken voice to the profession from the…

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