Departure board of cancelled flights

Ryanair is a lesson about brand for all businesses

Les Jones Marketing and Design Leave a Comment

The low-cost airline, Ryanair, cancelled 40-50 flights a day in September, giving their customers as little as 24 hours’ notice. They say it’s a decision that had to be taken because of poor management and holiday planning leading to a lack of pilot availability through September and October. Other reports say that the decision was driven by Ryanair’s desire to …

Putting community at the heart of your business

Putting community at the heart of your business

Practice Plan Podcasts, Practice Management Leave a Comment

Don’t miss the latest episode of Bodcast in which Liz McKenzie, Chief Operating Officer from Wesleyan, chats to Nigel Jones about why corporate social responsibility is so important for your business to consider. She talks about the difference you can make to your community and in turn the positive impact that can have on your business.

Seven things your home page must have

Tips for getting the most from your homepage

Richard Hatton Marketing and Design, Social Media and Digital Marketing Leave a Comment

You’re probably aware that most potential new patients will visit your website as their first port of call when searching for a dentist. However, you might not be aware that you only have a matter of seconds to impress them and stop them leaving your site – 55% of people spend fewer than 15 seconds on a page. So, how …

How to hold a successful children's open day

How to hold a successful children’s open day

Practice Plan Podcasts, Practice Management Leave a Comment

In this episode of Bodcast experienced Practice Manager and President of ADAM, Lisa Bainham, talks to Nigel Jones about the benefits of holding practice open days for children. She offers advice and practical tips for ensuring they are fun for both the patients and the team and focuses on the wider benefits for the practice.

How to beat Cybercrime

Three top tips on how to protect your practice against cybercrime

Barrie Millett Practice Management Leave a Comment

Cybercrime – is this on your radar, or do you operate in ignorant bliss that this will ‘never happen to me’? As a practice manager or business owner of patient data, the threat of cybercrime is ever present. Only this year, the NHS made headline news when they fell victim – turning away patients and using pen and paper to …

Huddle or Muddle

Why you should consider a daily team huddle

Les Jones Practice Management Leave a Comment

Something interesting often happens before the start of a big team sport occasion – be it football, rugby, basketball or any other team sport. It’s the team huddle. That moment when all the members of the team gather in a circle, arms around each other’s shoulders and all bent forward to hear the words of the captain. The question is …

How to become a results driven business

Business planning to get better results

Andy McDougall Practice Management Leave a Comment

The analogy we use to explain the journey to achieving your desired goals is the sat nav. When you switch on your sat nav, it locates your current position. It asks where you would like to go (the required result), offers you a choice of routes based on different criteria: scenic, most direct, etc., and then once you decide, it …

Training and development

Training and development – can ambitious dentists afford to go without it?

John Clarke HR and Team Development Leave a Comment

Dentists have always had a responsibility to remain at the forefront of their profession by ensuring their knowledge and skills are up to date. This was further underlined by the General Dental Council in June when the regulator announced the launch of its ‘enhanced continuous professional development’ (ECPD) programme.